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Recurrent Files Corruption

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Last Modified: 2018-03-10
I had this question after viewing Corrupted File Makes Windows File Explorer Crash.

Hello
I posted a few days ago a question about a corrupted file that would make File Explorer or similar software (Opus Directory) crash just when browsing a folder on an exernal hard drive (see link above)
I was able to fix the issue by identifying the corrupted file and deleting it in safe mode

So the issue comes back again. I browsed another folder today and again file explorer crashed because of another corrupted file. So I identified and deleted it...But the issue now continues with another file. Looks like an endless problem
I never had any issue navigating in these folders before. Just as an information the folders which generated problems only contain video files, mainly .mp4.

I am wondering if it is File explorer itself that corrupts the files when screening the folder after opening it.

Any support welcome, thanks
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You said (other thread) SFC did not fix the issue and in your view the hard drive is OK (although it might not be)

1. Use the manufacturer's disk test utility and test the disk fully. This will be better than CHKDSK.

2. Check for viruses and malware.

Author

Commented:
I did
SFC --> no issue found
Full ChkDsk on the external HD --> no issue found
I will test your suggestions today, thanks
RaminTechnical Advisor
CERTIFIED EXPERT

Commented:
You can move or copy all your Data from that external drive to a temporary folder on another  media (your computer), then FORMAT that Drive, but be sure to uncheck quick format first. it will take more time but will fix Bad Sectors., then move back your data.
also I suggest you to Uninstall "Directory Opus" just for a period of time to test if it is the cause of problem.
Shaun VermaakSenior Consultant
CERTIFIED EXPERT
Awarded 2017
Distinguished Expert 2019

Commented:
Download CrystalDiskInfo http://crystalmark.info and check post and S.M.A.R.T. errors found on external drive

Author

Commented:
All,
I ran my antivirus (Norton) and antispyware (Malwarebytes) but they found no issue.
I decided to revert my HD to one week ago (I use Macrium Reflect)
Things are stabilized but got an update warning from Opus Directory for an incompatibility with the latest Windows 10 Update..
I think this may be the issue
I upgraded Opus Directory, then installed the W10 update. So far so good. Will keep you posted
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RaminTechnical Advisor
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Commented:
I am glad it is fixed now, and thanks for your feedback.

Author

Commented:
Found this solution to my problem
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