Opening Windows 10 Devices and Printers taking so long time ?

Hi All,

All of my Windows 10 clients in the AD domain is running very slow when opening Control Panel\Hardware and Sound\Devices and Printers ?

Why is this happening ? is this known issue or bug in Windows 10 or the printer server that is running Windows Server 2012 R2

How to fix this issue ? since it is not a problem in Windows 7 computer.
LVL 9
Senior IT System EngineerIT ProfessionalAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

RaminTechnical AdvisorCommented:
create a restore point.
Delete the network printers, and retest.
1
Senior IT System EngineerIT ProfessionalAuthor Commented:
I've updated the driver but still no luck.
0
McKnifeCommented:
We have mostly win10 but don't see that effect. Make sure all printers listed are online and pingable without latency problems.
1
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

Senior IT System EngineerIT ProfessionalAuthor Commented:
Somehow all windows 10 is impacted with this bug of Opening Devices and Printers.
I've rebooted the print server and also the laptop, but the problem still persists.
0
McKnifeCommented:
What about my suggestion, did you verify ping times (all below 1 ms?) and see that all installed printers are online?
1
Senior IT System EngineerIT ProfessionalAuthor Commented:
Yes, I have confirmed all printers are online.
ping is 1 ms since it is local LAN.
0
McKnifeCommented:
Ok.
Take a clean win10 machine, install the printers one by one and test opening the dev&print. after each installation.
0
Senior IT System EngineerIT ProfessionalAuthor Commented:
0
McKnifeCommented:
How are things?
0
Senior IT System EngineerIT ProfessionalAuthor Commented:
It is still opening very slowly.

I guess it's because of the User Policy printer using GPP.
0
McKnifeCommented:
Please do as suggested:
"Take a clean win10 machine, install the printers one by one and test opening the dev&print. after each installation."
That will tell us what's wrong, definitely. Then report back.
1

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 10

From novice to tech pro — start learning today.