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Opening Windows 10 Devices and Printers taking so long time ?

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Last Modified: 2017-11-01
Hi All,

All of my Windows 10 clients in the AD domain is running very slow when opening Control Panel\Hardware and Sound\Devices and Printers ?

Why is this happening ? is this known issue or bug in Windows 10 or the printer server that is running Windows Server 2012 R2

How to fix this issue ? since it is not a problem in Windows 7 computer.
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RaminTechnical Advisor
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Senior IT System EngineerSenior Systems Engineer
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I've updated the driver but still no luck.
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We have mostly win10 but don't see that effect. Make sure all printers listed are online and pingable without latency problems.
Senior IT System EngineerSenior Systems Engineer
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Somehow all windows 10 is impacted with this bug of Opening Devices and Printers.
I've rebooted the print server and also the laptop, but the problem still persists.
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What about my suggestion, did you verify ping times (all below 1 ms?) and see that all installed printers are online?
Senior IT System EngineerSenior Systems Engineer
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Commented:
Yes, I have confirmed all printers are online.
ping is 1 ms since it is local LAN.
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Ok.
Take a clean win10 machine, install the printers one by one and test opening the dev&print. after each installation.
Senior IT System EngineerSenior Systems Engineer
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How are things?
Senior IT System EngineerSenior Systems Engineer
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Commented:
It is still opening very slowly.

I guess it's because of the User Policy printer using GPP.
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