Opening Windows 10 Devices and Printers taking so long time ?

Senior IT System Engineer
Senior IT System Engineer used Ask the Experts™
on
Hi All,

All of my Windows 10 clients in the AD domain is running very slow when opening Control Panel\Hardware and Sound\Devices and Printers ?

Why is this happening ? is this known issue or bug in Windows 10 or the printer server that is running Windows Server 2012 R2

How to fix this issue ? since it is not a problem in Windows 7 computer.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
RaminTechnical Advisor
Commented:
create a restore point.
Delete the network printers, and retest.

Author

Commented:
I've updated the driver but still no luck.
Distinguished Expert 2018

Commented:
We have mostly win10 but don't see that effect. Make sure all printers listed are online and pingable without latency problems.
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Author

Commented:
Somehow all windows 10 is impacted with this bug of Opening Devices and Printers.
I've rebooted the print server and also the laptop, but the problem still persists.
Distinguished Expert 2018

Commented:
What about my suggestion, did you verify ping times (all below 1 ms?) and see that all installed printers are online?

Author

Commented:
Yes, I have confirmed all printers are online.
ping is 1 ms since it is local LAN.
Distinguished Expert 2018

Commented:
Ok.
Take a clean win10 machine, install the printers one by one and test opening the dev&print. after each installation.
Distinguished Expert 2018

Commented:
How are things?

Author

Commented:
It is still opening very slowly.

I guess it's because of the User Policy printer using GPP.
Distinguished Expert 2018
Commented:
Please do as suggested:
"Take a clean win10 machine, install the printers one by one and test opening the dev&print. after each installation."
That will tell us what's wrong, definitely. Then report back.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial