troubleshooting Question

There was a problem sending the command to the program Error

Avatar of ahmad1467
ahmad1467Flag for United States of America asked on
Windows 7
4 Comments1 Solution59 ViewsLast Modified:
Good Afternoon,

I have a user that is using MS Office 2010 on windows 7 Workstation. Currently when trying to open Word or Excel from time to time they get an error message that reads "There was a problem sending the command to the program".
So far I have check to see if (Ignore other applications that use Dynamic Data Exchange (DDE)) was unchecked located under (File/Options -> Advanced ->  General ->) but it was already unchecked. I do notice that there are plugins being loaded when launching Excel or Word. Do you think this could be a problem?

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