troubleshooting Question

Redirected folders failing strangely.

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Yardstick asked on
Active DirectoryDesktops
8 Comments1 Solution153 ViewsLast Modified:
Hello, I've got a problem that's driving me a little nuts.  We've been troubleshooting a while:

I have a single user in a 30+ user environment with this issue.  
This is a desktop computer, always on, NIC has sleep disabled.
There is only one network adapter.
Over the course of an hour a ping to the domain controller and fileserver (run to each separately) get well below 5% packet loss.
Packet loss does not line up with the time of the issue.

The Desktop folder is redirected, as are My Documents, My Pictures, My Music etc.

Periodically (no regular schedule, we've recorded it happening first thing in the morning, in the middle of the day, or while the user is actively working) the redirected desktop folder goes offline, and all other redirected folders are also offline.

The icons go to the expected washed-out appearance.

The user can open the desktop folder in explorer, select a file and click the "Work Online" button which fixes the issue until the next time.

Tried
adding
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache\SilentForcedAutoRecconect = 1
and
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CSC\Parameters\FormatDatabase = 1

Both resolved it for a day or two, but problem comes back.  

Normally I would shrug and simply recreate the user account to sidestep this, but there is 3rd party licensed software that makes that terribly messy in this case.

Anyone have ideas?
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