troubleshooting Question

windows 10 update never updates

Avatar of Sonny G
Sonny G asked on
Windows OSWindows 10
6 Comments1 Solution337 ViewsLast Modified:
My machine is rebooting several times a day.

I have Windows10 version 1607 (OS Build 14393.693).

Update KB4013429 keeps failing for the past month, causing reboots a few times a day. I have tried disabling my firewall, my antivirus (Symantec) and manual updating and nothing works.

Symptoms: The installation works, then a reboot occurs, then the second part of the install starts and then a message comes up stating that "We couldn't complete the update, undoing changes", the a reboot again.

How can I remove this queued update and simply wait for the next cumulative update for windows? Or is there a solution out there? I have tried ever solution offered by Microsoft and some from "trusted" sources found via Google.

Nothing seems to work.
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