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Fortinet 50B firewall, Cisco 2960 PoE Switches, Polycom VVX201 Phones

David Elebute
Last Modified: 2017-03-27
DHCP setup on firewall works fine for all devices except for polycom phones
DHCP keeps failing
Added static IP address and polycom phone still does not work
moved polycom outside network to Comcast router and boots without problem
need help with the DHCP or static ip on polycom phones.
I have attached the configuration for the firewall
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Distinguished Expert 2019

Do you have stp defined in the 2960 such that it auto-groups phones into a VOIce vlan, do you have an IP helper that would send the DHCP broadcast to a DHCP server that will allocate an IP to the voice VLAN and does your fortigate have VOICE vlan and voice IP segment defined?
David ElebuteSystems Consultant


switches have all traffic on vlan1
dont have other configured at all
do you have example command line?
Distinguished Expert 2019
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