We help IT Professionals succeed at work.

Word Creates Multiple New, Blank Pages When Saving a Doc

Last Modified: 2017-03-28
We are using MS Word 2016 via Office 365 on a Windows 8.1 machine.

We originally experienced this problem several months ago. It disappeared after a few months, but, it has now reared its ugly head once more.

When we attempt to save a newly created Word document  for the first time strange things happen. As soon as we hit <CTRL S> (or any other method to save) the original document disappears. In its place Word creates several new pages, all blank. That's it. Can't get the original back and can't sleep at night.

Any ideas are much appreciated. If anything works I will report back to the forum. If not, it will just be me, that computer, and a baseball bat!

Thank you,

Watch Question

Technical Advisor
This problem has been solved!
(Unlock this solution with a 7-day Free Trial)
C.M. "Mike" Adams, EnCE, LCE, LPIOwner & Chief Forensics Examiner


I want to thank you for your help, and, for that great lesson on the Repair cab ability of Office.  Somehow, I never knew that existed.

Good day,

RaminTechnical Advisor

I'm glad I could help. and Thanks.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions