Word Creates Multiple New, Blank Pages When Saving a Doc

C.M. "Mike" Adams, EnCE, LCE, LPI
C.M. "Mike" Adams, EnCE, LCE, LPI used Ask the Experts™
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We are using MS Word 2016 via Office 365 on a Windows 8.1 machine.

We originally experienced this problem several months ago. It disappeared after a few months, but, it has now reared its ugly head once more.

When we attempt to save a newly created Word document  for the first time strange things happen. As soon as we hit <CTRL S> (or any other method to save) the original document disappears. In its place Word creates several new pages, all blank. That's it. Can't get the original back and can't sleep at night.

Any ideas are much appreciated. If anything works I will report back to the forum. If not, it will just be me, that computer, and a baseball bat!

Thank you,

Pachuco
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Technical Advisor
Commented:
1.Right-click the Start button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Control Panel from the pop-up menu.

2.From Category view, under Programs, select Uninstall a program.

3.Right-click the Microsoft Office product you want to repair, and select the Change button.

Note: If you have a suite such as Office 365 Home or Office Home and Student 2013 or 2016, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel. If you have a standalone application such as Word or Excel, search for the application name.

4.From the How would you like to repair your Office Programs screen, select Online Repair to make sure everything gets fixed, and then select Repair.

Note: If your copy of Office is MSI-based, select Repair and then click Continue. If you need help figuring out if your Office is Click-to-Run or MSI-based, see below link.

5.Follow the instructions on the screen to complete.

if above didn't help then Use easy fix tool to completely uninstall Office from below link and then Reinstall it.
https://support.office.com/en-us/article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b?ui=en-US&rs=en-US&ad=US&fromAR=1#ID0EAADAAA=Windows_8_or_8.1
C.M. "Mike" Adams, EnCE, LCE, LPIOwner & Chief Forensics Examiner

Author

Commented:
I want to thank you for your help, and, for that great lesson on the Repair cab ability of Office.  Somehow, I never knew that existed.

Good day,

Mike
RaminTechnical Advisor

Commented:
I'm glad I could help. and Thanks.

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