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How do I get the photographs to display in Outlook 2010 when user receive emails?

In the user's Outlook 2010, in Options, "Contacts", "Show user photographs when available" is selected.  I have already run Repair on Office 2010.  User has the exact same COM add-ins in Outlook as all the other users and it is the same version since everyone in the firm is on the same version.  So far this is the only user.

I have also Reset Internet Explorer 11 and under Tools, Internet Options "Advanced", under "Security", "Do not save encrypted pages to disk" is NOT checked.  Same as all other users.  

Is there anything else I can do to resolve this?

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8/22/2022 - Mon