Creating new folder on memory stick

John McKenzie
John McKenzie used Ask the Experts™
on
I am trying to save and organise documents to a memory stick from my PC by creating new folders on the USB device. When I click on any of the "New Folder" buttons or options, the programmes close and I don't get a new folder... help... very annoying
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John TsioumprisSoftware & Systems Engineer
Commented:
If you press F5 don't you see the "New Folder" created?...maybe the USB is slow...it would be much better to organize your files first and then transfer them to USB stick
RaminTechnical Advisor

Commented:
What version of Windows do you have ?
Can you create new folder on your desktop ?
systechSenior Technical Lead
Commented:
Hi

Looks like the USB device has encryption softwares running or the manufacturer provided one would be there. Probably thats preventing your activities.

Either delete those or format the USB n check
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Technical Advisor
Commented:
Create a Restore Point,

The issue should be caused by damaged or incorrect registry key entry. Please check the following registry value:
1. Click Start, type regedit in Search Bar, and then click regedit in the Programs list.
Note: If you are prompted for an administrator password or confirmation, type your password or click Continue.
2. Locate and then click the following registry subkey:
HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\New\
3. Please check if the value for (Default) is: {D969A300-E7FF-11d0-A93B-00A0C90F2719}
If the issue persists after changing the registry key value, please continue to try the following suggestions:
1. Click Start, type regedit in Search Bar, and then click regedit in the Programs list.
Note: If you are prompted for an administrator password or confirmation, type your password or click Continue.
2. Locate and then click the following registry subkey:
HKEY_CLASSES_ROOT\Folder
3. Right click on the Folder key on the left pane, and then select "Export" to backup this registry key.
4. Download folderfix.zip .
5. Save the folderfix.zip file on to your Desktop.
6. Right click and extract the folderfix.reg file.
7. Right click on the folderfix.reg file and then click Merge.
8. Click Yes to confirm the modification.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
In addition to the above, open a command prompt, navigate to stick (F: or whatever).

Now:   MD Foldername.

What happens?  Do you get a new folder?
Shaun VermaakTechnical Specialist
Awarded 2017
Distinguished Expert 2018

Commented:
When you browse to drive do you see any content?
Top Expert 2013
Commented:
with what software do you get the "new Folder" buttons?
i Always open explorer - then the usb, and right click in its white space  - select new folder in the context menu
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Good solutions for creating a new folder provided.

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