Error applying Windows 7 Service Pack 1
Hi,
A PC is giving off errors whenever Windows 7 SP1 is applied. The Windows 7 SP1readiness toll was run and that did not make any difference. The latest error is file not found, , Error code 0x80070002, see attached photo.
20170322_095901.jpg
A PC is giving off errors whenever Windows 7 SP1 is applied. The Windows 7 SP1readiness toll was run and that did not make any difference. The latest error is file not found, , Error code 0x80070002, see attached photo.
20170322_095901.jpg
SOLUTION
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Uninstall KB958830 if it is installed on your system from View Installed Updates ( Programs and Features ).
Reboot the machine
Disable antivirus software
Install SP1. https://support.microsoft.com/en-us/help/15090/windows-7-install-service-pack-1-sp1
Reboot the machine
Disable antivirus software
Install SP1. https://support.microsoft.com/en-us/help/15090/windows-7-install-service-pack-1-sp1
I think the link is https://www.microsoft.com/en-us/download/details.aspx?id=5842
Also verify the download with SHA or MD5 to ensure that download is not corrupted
Also verify the download with SHA or MD5 to ensure that download is not corrupted
with all of the above being stated i remember a major problem for windows 7 sp1 was a file check error where it would check your hdd with a quick drive scan for errors or bad sectors. You may want to run a HDD quick check also...
SOLUTION
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@Sunny: I remember something like that too
ASKER CERTIFIED SOLUTION
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ASKER
TS4Bm, I am tried your sfc /scannow solution until id did not find anymore errors. I did not try to download sfcfix. The update fail again. I am going to try two of the other solutions posted and if those work then I will reformat the PC.
ASKER
Nothing works. It is ok to use a Windows 7 SP1 (the full O/S CD but at the SP1 level) and run a windows upgrade?
One of the steps here was a Windows 7 Repair Install. If truly nothing works, then back up the system, and install Windows 7 fresh. Update drivers and the OS and then install your applications and recover your data.
Yes, Windows 7 In-place upgrade with or without SP1 might fix this problem and if not you have to do a clean Install.
here is a link also to help you more about Windows 7 repair install:
https://www.sevenforums.com/tutorials/3413-repair-install.html
here is a link also to help you more about Windows 7 repair install:
https://www.sevenforums.com/tutorials/3413-repair-install.html
As per John & Ramin's comments, yes that is fine. Either upgrade if it allows for this, or run repair from it.
ASKER
Everything failed, a fresh install is the solution.
The message above does not look like a Windows message.