troubleshooting Question

Need to run a Windows 7 application on Windows 10

Avatar of Sam Slaughter
Sam SlaughterFlag for United States of America asked on
Windows 7Windows 10
10 Comments4 Solutions807 ViewsLast Modified:
Greetings wise wizards of EE:

I'm helping a friend who runs a pool cleaning business, and for years he has been using Intuit's "QuickBooks Customer Manager" program, which is a older CRM (Customer Relations Management) program to manage his massive customer database. This program is not part of the QuickBooks desktop program, but rather it is a stand alone application, that apparently wasn't very popular. Unfortunately, Intuit abandoned this program around 2008, and did not produce a successor. Though the program was produced during the Windows XP & Vista era, it is compatible with Windows 7.

My friend recently upgraded his aging Windows 7 PC to a new Windows 10 PC, which cannot run QuickBooks Customer Manager. I have scoured the Internet for a successor application that is compatible with QuickBooks Customer Manager, and there are does not appear to be any that is fully compatible. I did find a few companies that import a comma separated value database file, but unfortunately the QuickBooks Customer Manager does not export ALL data fields into a .csv file.... my client particularly needs the "notes" of each customer file, as they contain data on managing that person's pool, and the .csv export tool omits the notes for each customer entry.  Calls to Intuit have been completely unproductive, as their attitude is essentially "We don't support that program any longer, so you are out of luck".

So, I am back to trying to find a solution to run QuickBooks Customer Manager on a Windows 10 machine. I know that Windows 7 had a "Windows XP virtual machine", and I am wondering if Windows 10 does the same for Windows 7. Please enlighten me; any help would be most welcome indeed.

Many thanks in advance,

David Johnson, CD
The More I know, the more I don't know
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