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Windows 10 firewall still blocking out side connections from coming in. Even when turned off

Frank Freese
Frank Freese asked
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Last Modified: 2017-04-16
Folks,
I am using Window 10 and was trying to use 4Team Sync2 for my Outlook synchronization between my desktop and laptop. I have talked with their tech support and here's their response:
Frank Freese: I want to continue with Windows firewall. Does Windows firewall present a problem for 4Sync?
Daniel: No.
Daniel: Sorry, your Windows firewall is somehow messed up. I added Sync2 to trusted software list, and it is still blocking Sync2 to connect 4team ftp..
Frank Freese: how does one unmess Windows firewall?
Daniel: It is question for Windows support.
Frank Freese: OK...I'll see what I can find out. So you've done all you can do, correct?
Daniel: Yes. Sync2 working when firewall is disabled. Something is wrong with it as it does not allow Sync2 to pass the firewall even when Sync2 is on trusted programs list.

How does one repair Windows 10 firewall w/o reinstalling Windows 10?
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Senior Consultant
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Commented:
Need more help here please:
1. How do I enable the dropped packet audit
2. Where is the firewall.log file
Shaun VermaakSenior Consultant
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Firewall Properties
firewall.png

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Commented:
Here's what I am seeing:
Firewall PropertiesDifferent from what you show (or I am in the wrong place)
David Johnson, CDSimple Geek from the '70s
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it could also be a router between your computer and the internet and to receive from outside you need to add a port forwarding rule
Shaun VermaakSenior Consultant
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Sorry, I marked the wrong place...
Check specify logging settings, the third button
fred hakimRetired IT
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I'm still here - lots of noise keeping me from responding - please bear with me

Author

Commented:
My pfirewall.log is empty? You are welcomed to log into my system with TeamViewer if that'll help?
Pfwirewall log
Shaun VermaakSenior Consultant
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Change those two No (default) to log

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Commented:
OK

Author

Commented:
Still getting empty log file
Shaun VermaakSenior Consultant
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And on all three profiles (domain, private and public)

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Commented:
To the best of my knowledge - yes
Shaun VermaakSenior Consultant
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Best solutions. OP need to configure Windows Firewall Log for Dropped packages on all profiles. The log will provide the answer
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