troubleshooting Question

cannot reinstall windows xp from cd on dell e520 cpu.

Avatar of rberke
rberkeFlag for United States of America asked on
DellWindows XPWindows OS
13 Comments8 Solutions297 ViewsLast Modified:
This 7 year old machine has been mothballed for over a year, but now i want to use it.

I logged in as mydomain\rberke but I ran into some minor issues, so i used msconfig to set safeboot and restarted.

Oh crap -- I forgot the administrator password so I can not log in !!!!  (Next time I will try to remember to use safeboot with networking!!!)

I tried every possible password I might have used including blank password. Tried booting to last know good configuration. I tried booting to safe mode with networking.  Unfortunately, the msconfig setting takes priority and overrides all those tries.

I then tried booting to an xp pro service pack 2 CD hoping that the recovery console and BCEDIT might save me.

I cannot get it to boot from the cd. I think the cd drive might be misconfigured.

When i hit f12 during boot I get to the boot menu and tab down to select "onboard cd" the computer freezes.

I then retried using the actual dell re-installation disk that came with computer. still no luck.
I also tried setting bios to only boot from the onboard cd, but the boot hangs when it tries the cd.

I suspect the cd drive may not be configured correctly, but I can't see any obvious bios settings to tweak.
 I am willing to take the hard drive out and mount it into a USB case if needed.  But, I am not willing to replace the cd drive
The computer is not worth a lot of work, but I hope somebody has some suggestions.
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