troubleshooting Question

How to see a '.mp4' movie in iPhone 7 after transfers via iTunes

Avatar of jana
janaFlag for United States of America asked on
Apple OSApple SoftwareiPhone
7 Comments3 Solutions145 ViewsLast Modified:
We just transfer a '.mp4' movie using our windows PC iTunes 12.6 to our iPhone 7 device.  We copy it to the folder 'Automatically Add to iTunes' as we do with Music.  It seems to transfer it since it clears the folder, but when we try see the movie within the iPhone Music apps, we cannot find it.

Please advice.

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