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Word 2016 Workgroup Template GPO not applying.

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Last Modified: 2018-05-24
Hi,

I'm fairly new to group policies so I'll try to explain this the best I can. I'm trying to create a GPO that will add our companies workgroup template path from our network shares drive.

Here is a list of everything I have done so far

-Created "Office Templates" GPO
-Edited User Configuration - Microsoft Office 2016 - Enabled Workgroup templates path \\fveng.com\shares\Support\Templates & Forms
-Added Authenticated Users under scope

-A registry entry is created after the gpupdate
-I run a gpupdate, go into Word 2016, and I can see that there is a shared location showing up but nothing is in there.
-I go to file locations under advanced options and it is blank.

Does anyone know why it is not working?
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Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
What your saying is the GPO maps the path to \\fveng.com\shares\Support\Templates & Forms?
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
If you are mapping a drive try instructions below....

  1.    Open the Group Policy Management Console . Right-click the Group Policy object (GPO) that should contain the new preference item, and then click Edit .
  2.    In the console tree under User Configuration , expand the Preferences folder, and then expand the Windows Settings folder.
  3.    Right-click the Drive Maps node, point to New , and select Mapped Drive .
  4.    In the New Drive Properties dialog box, select an Action for Group Policy to perform. (For more information, see "Actions" in this topic.)
  5.    Enter drive map settings for Group Policy to configure or remove. (For more information, see "Drive map settings" in this topic.)
  6.    Click the Common tab, configure any options, and then type your comments in the Description box. (For more information, see Configure Common Options.)
  7.    Click OK . The new preference item appears in the details pane.


REF:  https://technet.microsoft.com/en-us/library/cc770902(v=ws.11).aspx

Author

Commented:
Yes it is mapped to our S drive which \\fveng.com\shares\Support\Templates & Forms

I don't think I need to map it.
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
What are you trying to accomplish? Do you want the users to be able to see templates under the S drive?

Author

Commented:
When I go into word - advanced - options - file location - workgroup templates It is blank for users even though the GPO applied a registry key.

For some reason it isn't being directed to the S:\ drive where the shared templates are located on our network.

Check out the screen shots. Ignore the S:\ on the pic2 screenshot. I was trying to mess around with directing it and couldn't clear it. Pic 1 is what I want it to look like for all the users (I manually put in the path)
pic2.jpg
pic1.jpg
Team Lead RRS Desk
Top Expert 2016
Commented:
This problem has been solved!
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