A question about Outlook Customer Manager

Steven Reid
Steven Reid used Ask the Experts™
on
Hi,

We are looking to implement the Outlook Customer Manager, but would like to know if someone has had experience in the following situation.

If you have multiple accounts in your Outlook 2016 client, (a combination of Office 365 accounts, and or Exchange accounts), will "Outlook Customer Manager" work across all accounts, or just the one you installed it from?

Thanks
Steve
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
IT Manager
Top Expert 2010
Commented:
The answer is No and Outlook Customer Manager will be available at no extra cost to Office 365 Business Premium subscribers who use MS Outlook 2016 for MS Windows and some features will be available to o365 E3, E5 plans subscribers soon.

Essentially, it is just an online service for Office 365 and will only work for the Office 365 licensees with Exchange Online service.

https://blogs.office.com/2016/11/14/introducing-outlook-customer-manager-relationships-made-easy-for-small-businesses/

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial