amigan_99
asked on
Why do cable modems fail to connect to Internet
So home Internet is out - wave communications. It's worked for a couple of years until today. I have an Arris TM822 modem. Link is solid orange / normal
Online is blinking green then goes dark then blinks more etc
US is solid orange
Do is solid orange
Power solid green
I've reset the device w reset button several time. No help.
I've reseated the coax no help.
The gal at wave says she can see the modem but can't get signal back.
It'll be a few days before a repair person can make it out.
My question: what are the most common causes for this kind of symptom? Any cable Internet repair folks on here? Even if I can't fix it I'd like to know what commonly has gone wrong.
Thanks!
Online is blinking green then goes dark then blinks more etc
US is solid orange
Do is solid orange
Power solid green
I've reset the device w reset button several time. No help.
I've reseated the coax no help.
The gal at wave says she can see the modem but can't get signal back.
It'll be a few days before a repair person can make it out.
My question: what are the most common causes for this kind of symptom? Any cable Internet repair folks on here? Even if I can't fix it I'd like to know what commonly has gone wrong.
Thanks!
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Thank you very much for the insight. It's much appreciated.
ASKER