sandramac
asked on
Unidentified Network
Hello, I am starting up a small business in and I am having issues with setting up internet. Currently I have TIme Warner Cable and a Netgear GS748Tv4 smart switch. I plugged my a lan cable from my cable modem to the switch, but when I plug my three laptops to the switch, all show Unidentified Network, No Internet Access. Any help would be greatly appreciated.
Last Comment
You will need something on the network to provide DHCP service to your devices, this configuration change will need to be made on the switch. However, you will also need a device to perform NAT which is NOT supported on this device. You need a router or Firewall to perform the NAT. That being said, I would also use the router or firewall for DHCP as well.
Sorry... I wasn't reading carefully enough. Is the Time Warner cable modem actually just modem or a modem/router? How many physical LAN ports does it have?
If it is just a modem, then Harold is correct that you need to add a router or firewall. Depending on how you want to go with that, it may not be very expensive at all.
If it is just a modem, then Harold is correct that you need to add a router or firewall. Depending on how you want to go with that, it may not be very expensive at all.
On some equipment the cable from the modem must be plugged into a specific port. This is usually labeled "WAN", "Uplink" or similar.
ASKER CERTIFIED SOLUTION
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
Hello thank you, The modem is the Arris DG860 it has four ports on the back. I have one plugged in from there into the switch. Reading your discussions. I have a Cisco RV320 Gigabit WAN VPN 4 port Router but really did not know where this fits into the scheme of things. So I need to plug the Lan cable from the modem to that router into the WAN port and then plug another cable from the router port into the switch?
Thank you for all your help, learning this from trial by fire...
Thank you for all your help, learning this from trial by fire...
That is correct. Then the router will provide DHCP.
Actually, the question is what do you want to use as your router. The Arris should work fine, as it is a wireless router that is able to do everything you need. Now if you want to have other services such as VPN, then you're better off using the RV320. Sounds like you just needed to specify whether the network was a home or work network.
ASKER
Thanks, I will have 8 desktops coming in next week that has to be hard wired, so I was told the switch would be your best bet.
If you're not able to log into your Arris, you should be able to reset your Arris to factory settings with a small button on the back and a paper clip. Otherwise, if you got your Arris from Time Warner Cable, you can contact then for assistance. Either way, once you're done, then you should be able to get your 8 machines online without an issue.
SOLUTION
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
Thank you everyone for their help.
Networking
Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.
102K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
TRUSTED BY
start
run
cmd
ipconfig /all
Make note of the Default Gateway address (I'll assume 192.168.0.1 here, but yours certainly could be different)
Type:
ping 192.168.0.1
ping google.com
If you'll post the results of that then we can give a much better analysis of what is going on.