troubleshooting Question

Curious Trouble with and Inability to Access a Single Site

Avatar of arthurboehm
arthurboehm asked on
Web BrowsersMac OS X
24 Comments2 Solutions162 ViewsLast Modified:
When working in Mac OS X, and using Firefox 52.01 (and other recent versions) I experience the following difficulties only when on the social media site, Ello.co (not .com):

1. When mousing over links or pictures, the little hand that immediately appears changes back into the cursor arrow until the cursor is moved again, at which time the process repeats, indefinitely. Similarly, when typing, the I-shaped cursor symbol that delineates position within a sentience flicks on and off.

2. When, after a time--say, an hour--I attempt to access ello, I can't--it doesn't load, though the tab above shows "ello.com." However,  If I exit Firefox and return to it, I'm able to access the site.

What is going on? As I say, this only happens with ello, in Firefox, on my Mac; no problem with the same Firefox version when working in Windows 10.

I've contacted ello help and they can't figure out what the problem is.

Thanks.
ASKER CERTIFIED SOLUTION
dbrunton
Quid, Me Anxius Sum? Illegitimi non carborundum.

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