Windows Live Mail Error

Based on the screenshot

1. Make sure 995 / SSL is correct (may be 993 SSL

2. Check the outbound port 587 or possiby 465

3. Check Outgoing server for proper authentication.

These are the key things that will prevent Live Mail from working.

If you are sure of the settings, delete the Live Mail account and set it up again

John,

YOu are saying to replace port 995 with 993 ? or to make sure that port 995 is in place ?
what should be the outbound server ? do you know ?
also i am not familiar with Windows live mail. Do you have a step by step guide so i can log in and check all these settings please ?

thank you,

You need to go to the ATT site and look up settings for your service. I was saying 993 is a possibility that you should check.

Here is a site with Live Mail Settings for you.

https://frontier.com/helpcenter/categories/internet/email/enable-smtp-authentication/email-programs/windows-live-mail

fantastic.

look what i found: do you think this could be reliable info to try ?

Let's get started
Follow these steps to update your email server settings:
1.      Open Windows Live Mail.
2.      Right click on the email account you would like to change and select Properties.
3.      On the General tab, verify that:
o      The Name and Email address are correct.
o      Include this account when receiving mail or synchronizing is checked.
4.      Select the Servers tab.
5.      Verify the following:
o      POP3 or IMAP is selected.
o      The Incoming Mail Server has the correct email username and password.
o      The My server requires authentication box is checked.
6.      Enter the following:
o      For POP accounts, enter inbound.att.net for the Incoming Mail Server and outbound.att.net for the Outgoing Mail Server (SMTP).
o      For IMAP accounts, enter imap.mail.att.net for the Incoming Mail Server, and smtp.mail.att.net for the Outgoing Mail Server (SMTP).
7.      Select the Advanced tab.
8.      Enter the following:
o      For POP3 accounts, the Outgoing mail (SMTP) is port 465, and the checkbox for This server requires a secure connection (SSL) is selected. The Incoming mail (POP3) is port 995, and the checkbox for This server requires a secure connection (SSL) is selected.
o      For IMAP accounts, the Outgoing mail (SMTP) is port 465 or 587, and the checkbox for This server requires a secure connection (SSL) is selected. The Incoming mail (IMAP) is port 993, and the checkbox for This server requires a secure connection (SSL) is selected.
9.      Select Apply.
10.      Select OK.

ok, thank for your prompt response as usual.

You are very welcome and I am always happy to help you.