The proper way to publish print queue to the workstation user with no local admin rights ?

Senior IT System Engineer
Senior IT System Engineer used Ask the Experts™
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Hi People,

I've got Windows Server 2012 R2 print server that is running to serve 15+ printers for my company spread across 3 different floors.
Last week when I update one printer driver with the latest edition from FujiXerox, about 50+ users complained that they cannot print due to their printer on the workstation requires driver update.

Since all of the users does not have local admin rights, they cannot install the updated printer driver and cannot print at all, hence I have to run through all company floor by floor to type in my DOMAIN\Administrator password.

What's the proper way to publish the printer and updating the printer driver without causing user to log the call for me to type in the administrator password ?

Note: Also in Windows 10, it took more than 3 minutes+ to opens up the Printers & Scanner window until "something" times out. But in Windows 7 it is running with no delay or issues at all.

Thanks in advance.
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Distinguished Expert 2018

Commented:
You can remove printers inside the GPO and redeploy them with updated drivers. That's what we do.

Author

Commented:
OK where is the group policy preference location for that setting ?

Or do I publish it from the print server management console ?
Distinguished Expert 2018
Commented:
I use native printer deployment, not inside the preference section, but here:
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Author

Commented:
Ok, so how does it looks like when you update the printer driver on the print server ?
Do you have to type in the admin password everytime there is new printer driver update ?
What about the printer settings ? does the user can or cannot make the changes to printing colour mode ?
Distinguished Expert 2018
Commented:
No, the user does not have to do anything. The GPO change removes the old printer installation and reinstalls it with the new driver.
The user may change printer settings unless these are set at the print server IIRC.

Author

Commented:
Hi McKnife,

So if I create new Group Policy object like the one you suggested:Group Policy to publish print queue

Is it possible to separate it by using AD security group:
Allow Colour Printing --> This AD security group member allows to get the colour printer queue and the below B&W print queue.
Allow Printing --> This is AD security group contains everyone in the office who needs to print but only get B&W print queue.

Would that be a good idea to deploy the printer using GPO based on the AD security group membership ?
The existing security policy not allowing everyone as the local administrator of their own workstation.
Distinguished Expert 2018
Commented:
You can use security filtering on those policies, of course. But that would have to be done per computer, not per user(which is no problem unless your users use different computers and share computers).

Author

Commented:
McKnife,

Can I create group policy looping so that the rule is applied to AD security group instead ?
Because some users are hot-desking.
Distinguished Expert 2018
Commented:
That is something where I would prefer to do the printer deployment with group policy preferences but, since we don't have that need, I did not use it that way in recent years and I cannot say how it behaves. Please do tests with group policy preference printer deployment and simply delete the old deployed printer and republish it, then do a gpupdate at the client and see if the driver has been updated.

Author

Commented:
Thanks !

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