issue in upgrade exchnage2010 sp1 to sp3

ahmed hussein
ahmed hussein used Ask the Experts™
on
An error occurred with error code '3221684229' and message 'Access is denied
error in upgrade17690644_1325906307496097_1363153759.jpg
17690644_1325906307496097_1363153759.jpg
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Scott CSenior Engineer

Commented:
Did you try rebooting the Exchange server before trying the update?

Sometimes there are unfinished updates that will prevent an SP upgrade from completing.
Scott CSenior Engineer
Commented:
If rebooting doesn't work..

Try installing Process Monitor : http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx .

Run Procmon and the start the  SP3 installation and you should be able to see what folders/files/registry keys give those access denied errors.
I also suggest setting up a filter in Procmon for the processes used by the Exchange SP3 setup.

I think those processes are setup.exe and exsetup.exe, to be sure, you can try a test run before setting up the filter for all the processes.

Author

Commented:
this link not work
 http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
 i try procmon but nothing happen still the same isuee
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Scott CSenior Engineer

Commented:
Did you try rebooting the server and then applying the SP?
Sr. Systems Administrator
Commented:
2 things...

1) error message itself could be caused by the logged in user not having full control over system volume information folder

2) the window style indicates windows 2012...exchange 2010 is only supported starting at SP3 on 2012.  if you are going to build exchange 2010 on windows 2012, you need to be using SP3 installer; anything below that is not supported.  if that is 2012 R2, don't bother going any further; exchange 2010 is not supported at all on 2012 R2
You didn't by any chance extract the service pack with Winzip or Winrar and then run the installer?
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

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