Excel 2016 and 2010 - 'Read-Only'

I'm developing an Excel solution in Excel 2016, but my client is using it on Excel 2010 Standard. She tells me that, when I email the file to her (and saved on a local drive) the file says 'Read-Only' when opened.

No one else has it open, as she has only just received it from me.

Has anyone come across this?
hindersalivaAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Subodh Tiwari (Neeraj)Excel & VBA ExpertCommented:
Ask her to SaveAs file again and during saving the file, click on Tool options left to Save button and choose General and confirm if the read-only checkbox is unchecked. If it is checked ask her to uncheck it and save the file to see if the issue gets resolved.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Roy CoxGroup Finance ManagerCommented:
ThiI seem to remember that this usually happens when downloading a file. There is usually a yellow message bar at the top.
hindersalivaAuthor Commented:
Sorry. Chaps, I was wrong. It becomes read only when she opens it from the email.

Problem solved.
Subodh Tiwari (Neeraj)Excel & VBA ExpertCommented:
Glad your issue is resolved.
Roy CoxGroup Finance ManagerCommented:
Email is included in Excel's interpretation of downloads, pleased to help resolve this.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Excel

From novice to tech pro — start learning today.