I cannot Start Microsoft Exchange information store on both Exchange Mailbox stores

i have a major problem with the information store service i receive the error

The Microsoft Exchange Information Store service terminated with service-specific error %%-2147221233.
   [ Name]  Service Control Manager
   [ Guid]  {555908d1-a6d7-4695-8e1e-26931d2012f4}
   [ EventSourceName]  Service Control Manager
  - EventID 7024

   [ Qualifiers]  49152

Also when i try to run EMC on organization configuration i receive this error

The Exchange server for the database object "JRF PF" wasn't found in Active Directory Domain Services. The object may be corrupted. It was running the command 'Get-PublicFolderDatabase'.
Anas AlkAsked:
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thuy hang vuCommented:
You need to restart IIS and then check the problem is resolved

If the method above don't work then try below
Anas AlkAuthor Commented:
The problem is not with IIS, the server is not seeing the active servers i have tried to repair the public folder but it says there are not active servers

i even navigated them on the ADSI and i couldn't find both database servers
Patrick BogersDatacenter platform engineer LindowsCommented:
You are right it has nothing to do with IIS.
Can you say if JRF PF is/was a valid database?

Check to see what AD expects goto ADSIEdit.
 Under Services --> Microsoft Exchange --> Exchange Org Name --> Administrative Groups --> Exchange Administrative Group --> Databases
If JRF PF is not valid you need to remove its entry here.
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Anas AlkAuthor Commented:
it is a valid database, however public folder problem shouldn't effect Microsoft information store service  both are not operational however i tried to repair the public folder it says no active mailbox server is available
Patrick BogersDatacenter platform engineer LindowsCommented:
It says no active mailbox server because there is a conflict between AD and exchange, did you compare in adsiedit?

Oh, Yes that can avoid information store services from starting.

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Anas AlkAuthor Commented:
i cannot find any exchange server in the ADSI11111.png
the same result in ADSI on the AD and Exchange ADSI
Patrick BogersDatacenter platform engineer LindowsCommented:
Hmm time to search deleted AD objects, Please follow this link describing how to use ldp.exe
Patrick BogersDatacenter platform engineer LindowsCommented:
No more comment/ questions from poster
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