I cannot Start Microsoft Exchange information store on both Exchange Mailbox stores

Anas Alk
Anas Alk used Ask the Experts™
on
i have a major problem with the information store service i receive the error

The Microsoft Exchange Information Store service terminated with service-specific error %%-2147221233.
   [ Name]  Service Control Manager
   [ Guid]  {555908d1-a6d7-4695-8e1e-26931d2012f4}
   [ EventSourceName]  Service Control Manager
 
  - EventID 7024

   [ Qualifiers]  49152
 

Also when i try to run EMC on organization configuration i receive this error


The Exchange server for the database object "JRF PF" wasn't found in Active Directory Domain Services. The object may be corrupted. It was running the command 'Get-PublicFolderDatabase'.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
You need to restart IIS and then check the problem is resolved

If the method above don't work then try below
http://support.microsoft.com/default.aspx?kbid=320202

Author

Commented:
The problem is not with IIS, the server is not seeing the active servers i have tried to repair the public folder but it says there are not active servers

i even navigated them on the ADSI and i couldn't find both database servers
Patrick BogersDatacenter platform engineer Lindows

Commented:
You are right it has nothing to do with IIS.
Can you say if JRF PF is/was a valid database?

Check to see what AD expects goto ADSIEdit.
 Under Services --> Microsoft Exchange --> Exchange Org Name --> Administrative Groups --> Exchange Administrative Group --> Databases
If JRF PF is not valid you need to remove its entry here.
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Author

Commented:
it is a valid database, however public folder problem shouldn't effect Microsoft information store service  both are not operational however i tried to repair the public folder it says no active mailbox server is available
Datacenter platform engineer Lindows
Commented:
It says no active mailbox server because there is a conflict between AD and exchange, did you compare in adsiedit?

Oh, Yes that can avoid information store services from starting.

Author

Commented:
i cannot find any exchange server in the ADSI11111.png
the same result in ADSI on the AD and Exchange ADSI
Patrick BogersDatacenter platform engineer Lindows
Commented:
Hmm time to search deleted AD objects, Please follow this link describing how to use ldp.exe
https://technet.microsoft.com/en-us/library/5644271e-2ad8-4dbc-94e6-a59ccc986cf2#BKMK_4
Patrick BogersDatacenter platform engineer Lindows

Commented:
No more comment/ questions from poster

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial