Update problem

Shrinidhi Yeri
Shrinidhi Yeri used Ask the Experts™
Sir I have a Desktop its features are
4GB Ram
2GB graphics card
500GB Hard disk
64bit operating system windows 7
Processor Intel Pentium G2030
Sir problem is that windows is searching updates forever first time it found the updates and I updated the recommended updates and after few days when I wanted to update optional updates it got started but was not downloading. Next day again I tried but also it was not downloading. After sometime the check for updates also got struck. I tried a lots lf updates but none could fix it Plzzzzzzz help.........
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The first step with Windows update errors is to

Stop the windows update service,
Rename the SoftwareDistribution Folder under C:\Windows to SDold
Start the windows update service

This will clear the cache of any bad updates. If you re-run the updates and they still do not work you may want to run the Windows Software Update Readiness tool, see below.

JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
If the above does not solve your issue, the offline updater often does solve it.


I have used this and it works well.
Shaun VermaakSenior Consultant
Awarded 2017
Distinguished Expert 2018

Is SP1 installed for Windows 7?
If not it is best to install this manually by first downloading locally
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RaminTechnical Advisor
install the two updates KB3020369 and KB3172605  for the Windows Update service from below link and follow the instructions.

1. Run Windows Update

2. Change settings, select Never check for updates, and then select OK.

3. Restart the computer.

4. Install update  KB3020369 first  from the below link, select the appropriate 32-bit or 64-bit version for your operating system.

5.  Install update KB3172605  from the below link, select the appropriate 32-bit or 64-bit version for your operating system.

6. Restart the computer.

7. Open Windows Update, select Change Settings. Under Important Updates, click the dropdown and select Install updates automatically (recommended). Click OK to save your changes, and then select Check for updates to download and install any remaining updates.

Top Expert 2013
here's how i handle it :  
First always make sure you have at SP1 installed. That is required
 download it here :  https://www.microsoft.com/nl-NL/download/details.aspx?id=5842
 if needed, install also IE11  here :  https://support.microsoft.com/en-us/help/18520/download-internet-explorer-11-offline-installer
 Install the newer version of the Windows Update Agent:
 Then Install the following patch: https://support.microsoft.com/en-us/kb/3102810
Shaun VermaakSenior Consultant
Awarded 2017
Distinguished Expert 2018

Windows Update, WSUS etc. are mostly meant to keep systems operational patched. That is why you need to build images and periodically update it so that computers do not need to install 100s of patches.

It is also a valid solution to first get computer to the most recent service pack level manually if Windows Update, WSUS etc. fails

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