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Basem KhawajaFlag for United States of America

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outlook error send and receive

please I need help. Suddenly I am getting a message error saying I cant receive or send in outlook 365. Please help solve this
Outlook-Error.JPG
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Clark Kent
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Hello Basem,

There might be few possible reasons for this error 0x8004010F such as the wrong location of the Outlook PST files, the files moved to another location, Outlook profile might be corrupted etc.

Try the following manual solutions to resolve the error:
1. Create a new profile
Follow the given steps to create a new profile:
Go to the Control Panel and click on Mail.
Now, select the option Show Profiles and select the profile to remove.
Click on Remove.
Note: When you remove a profile, the associated data files will also be removed.

2. Change the folder location to fix the error.
3. Disable the Antivirus program installed on your system temporarily and then check the issue again. Sometimes the security applications scan the emails which might corrupt the Outlook profile.
4. Run sfc /scannow command to fix the possible system errors.

For more info, follow the link:
http://msoutlookworld.blogspot.com/2016/06/ms-outlook-data-file-cannot-be-accessed.html

Thanks & Regards,
Clark Kent
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Ramin

If outlook is in cached mode,  take it out of cached mode, shut down outlook,  then delete the OST.  Run outlook then put it back in to cached mode, and retest.

The next time you start Outlook, a new .ost file is created for the account.

https://support.office.com/en-us/article/Repair-Outlook-Data-Files-pst-and-ost-64842a0a-658a-4324-acc6-ef0a6e3567cd

or read this article:

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_windows8/fix-error-in-outlook-0x8004010f/65d6ee23-f548-4093-a204-d44374713217
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ASKER

when I send email to my self it does not make it into the inbox in my computer but I can see it in the Galaxy note 3 . Any ideas why this is hapenning? I have outlook 365
Clark Kent

If I do the suggested fix you mentioned. will I lose my up to date emails in my inbox and drafts and other .pst folders in the navigation pane if not is out look going to download a million emails like it did a couple of times in the past when I created a new profile??
Thanks
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Shaun Vermaak
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this is the data file User generated image
anyone can help me pls??
Can you access that path above?
Can you do a scanpst on the PST?
It seems you have incorrectly configured Outlook profile. Sending reported Outlook error "0x8004010f" is generally a MAPI error code and this type of error occurs while synchronizing offline address book files.
I would suggest you to check out this MS Office Blog, It would surely help you out

My Messages Won't Send l Microsoft Blog

Or you may also checkout this EasyTechTools Blog

Repair PST File With Ease l EasyTechTools Blog

Hope this answer helps
i will look at it thanks
smart man
It's good you have got the solution.
I would like to refer this blog to rectify send and receive an error message. In this blog, you will get all the possible solution to fix the Outlook error send and receive.
Glad we could help.

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