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outlook error send and receive

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Last Modified: 2017-04-12
please I need help. Suddenly I am getting a message error saying I cant receive or send in outlook 365. Please help solve this
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Clark KentSoftware Engineer cum Blogger
Top Expert 2014

Commented:
Hello Basem,

There might be few possible reasons for this error 0x8004010F such as the wrong location of the Outlook PST files, the files moved to another location, Outlook profile might be corrupted etc.

Try the following manual solutions to resolve the error:
1. Create a new profile
Follow the given steps to create a new profile:
Go to the Control Panel and click on Mail.
Now, select the option Show Profiles and select the profile to remove.
Click on Remove.
Note: When you remove a profile, the associated data files will also be removed.

2. Change the folder location to fix the error.
3. Disable the Antivirus program installed on your system temporarily and then check the issue again. Sometimes the security applications scan the emails which might corrupt the Outlook profile.
4. Run sfc /scannow command to fix the possible system errors.

For more info, follow the link:
http://msoutlookworld.blogspot.com/2016/06/ms-outlook-data-file-cannot-be-accessed.html

Thanks & Regards,
Clark Kent
RaminTechnical Advisor
CERTIFIED EXPERT

Commented:
If outlook is in cached mode,  take it out of cached mode, shut down outlook,  then delete the OST.  Run outlook then put it back in to cached mode, and retest.

The next time you start Outlook, a new .ost file is created for the account.

https://support.office.com/en-us/article/Repair-Outlook-Data-Files-pst-and-ost-64842a0a-658a-4324-acc6-ef0a6e3567cd

or read this article:

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_windows8/fix-error-in-outlook-0x8004010f/65d6ee23-f548-4093-a204-d44374713217
Basem KhawajaClinical Pharmacist

Author

Commented:
when I send email to my self it does not make it into the inbox in my computer but I can see it in the Galaxy note 3 . Any ideas why this is hapenning? I have outlook 365
Basem KhawajaClinical Pharmacist

Author

Commented:
Clark Kent

If I do the suggested fix you mentioned. will I lose my up to date emails in my inbox and drafts and other .pst folders in the navigation pane if not is out look going to download a million emails like it did a couple of times in the past when I created a new profile??
Thanks
Senior Consultant
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Distinguished Expert 2019
Commented:
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Basem KhawajaClinical Pharmacist

Author

Commented:
this is the data file data file
Basem KhawajaClinical Pharmacist

Author

Commented:
anyone can help me pls??
Shaun VermaakSenior Consultant
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Awarded 2017
Distinguished Expert 2019

Commented:
Can you access that path above?
Can you do a scanpst on the PST?
It seems you have incorrectly configured Outlook profile. Sending reported Outlook error "0x8004010f" is generally a MAPI error code and this type of error occurs while synchronizing offline address book files.
Virat SinghIT & Data Recovery Analyst

Commented:
I would suggest you to check out this MS Office Blog, It would surely help you out

My Messages Won't Send l Microsoft Blog

Or you may also checkout this EasyTechTools Blog

Repair PST File With Ease l EasyTechTools Blog

Hope this answer helps
Basem KhawajaClinical Pharmacist

Author

Commented:
i will look at it thanks
Basem KhawajaClinical Pharmacist

Author

Commented:
smart man
james snowSoftware Engineer

Commented:
It's good you have got the solution.
I would like to refer this blog to rectify send and receive an error message. In this blog, you will get all the possible solution to fix the Outlook error send and receive.
Shaun VermaakSenior Consultant
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Awarded 2017
Distinguished Expert 2019

Commented:
Glad we could help.

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