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Toshiba Laptop Function Key

On a Toshiba Satellite L675, with Windows 10. I'm having trouble using the 1, 2, 3, 4 keys and the space bar. When I push and hold the FN key they work, Without pushing the Function key they do not work.

This is a Windows 10 upgrade from Win 7. All worked well before the upgrade.

I've uninstalled drivers and rebooted. I've downloaded and installed new drivers from the Toshiba site. None of that works. Any more suggestions to make these unusable keys work again.?

noxcho

Have you tried disabling the fn key in bios?

Dan Eckert

ASKER

Thanks. I just checked the BIOS settings and there is nothing for Fn key. This is an American Megatrends 2010 BIOS.

Ramin

Try to change your keyboard layout from control panel > Region and language > keyboards and languages > change Keyboards > check if English (United States) is selected.

fred hakim

Try an external keyboard to see if the issue persists there. Also, you can try a bootable DVD to see if the keyboard works from some different OS environment.

Dan Eckert

ASKER

Fred
Thanks. Did the external keyboard and all keys work on external fine.

Ramin

I didn't see any Windows 10 supported driver for your laptop in Toshiba Support website, and this means that your computer drivers are not set exactly for Windows 10. you had to check this before upgrading to Windows 10.

http://support.toshiba.com/support/modelHome?freeText=2760012

fred hakim

Its possible to be a Win 10 driver issue, but it could also be a coincidental hardware failure. Try booting the laptop from an external source: old windows install disk, or a linux boot disk, or any bootable device that will accept keystrokes. If the laptop keyboard works there, then its very likely a win 10 driver issue. If the keyboard fails, then its a hardware issue. Could be as simple as the ribbon connector jarred loose or maybe you need a new keyboard (they are not expensive and usually easy to replace on windows laptops).

noxcho

Are you talking about the upper numeral keys or about the numpad at the right?
Have you checked if this tip works for you?

Click on Start --> Control Panel --> Ease of Access --> Ease of Access Center -->

Click on "Make the mouse easier to use" --> Under Control the mouse with the

keyboard, uncheck the check box "Turn ON Mouse Keys" --> Click on OK.

Natty Greg

When was the last time you clean the keyboard with some compressed air, something maybe sticking or you just might need a new keyboard

Dan Eckert

ASKER

Natty Thanks. The problem key's work fine when I push in the Function Key. Don't think it's a sticking key problem. Since it's a questionable Windows installation (meaning missing drivers for other processes) I decided to redo the windows installation. That led to other problems during the install. such as: the windows 10 install freezes at the very early stages of the install process. This leads me to wonder about the condition of the hard drive.

SOLUTION

Ramin

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noxcho

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fred hakim

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Dan Eckert

ASKER

Fred, Will do the diagnostics on this. It's become a low priority issue and will try to get to it later this week. Now I have a bigger issue to solve.

See my next question

Thanks, Dan

SOLUTION

Natty Greg

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Dan Eckert

ASKER

Owner decided to get a new PC as this one has some age on it.

Dan Eckert

ASKER

PC has some age on it and owner decided to move on.