Avatar of ruhkus
ruhkus
 asked on

Why does removing attachments from .msg e-mails saved on the network increase the file size?

Some staff here like to save all their e-mails with attachments to the file server as individual .msg files, which has been causing a significant increase in used space. In testing the idea to save an e-mail but remove all attachments, I noticed that this caused the .msg file to INCREASE in size on the server instead of decreasing. I tried it multiple times with different e-mails and got the same result. Is this normal behavior? Is there a way to get the expected result of a decrease in file size when removing attachments?
OutlookExchangeEmail Servers

Avatar of undefined
Last Comment
ruhkus

8/22/2022 - Mon
Sudeep Sharma

Do you see the increase in the Exchange DB as well?
Do you see the increase in the mailbox of the user?

Have you tried compressing the mailbox of the user, using "Compact Now"?

have you noticed the change in the server side usage vs. local items?

Sudeep
ruhkus

ASKER
The staff are dragging the e-mails from Outlook to the file server and it is creating an .msg file that has the e-mail and it's attachments. Unless I'm mistaken, once copied to the file server, this should not have any impact on Exchange, so I don't believe those questions apply?
Sudeep Sharma

In testing the idea to save an e-mail but remove all attachments,

Confused with your question quoted above.

Sudeep
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
ruhkus

ASKER
Staff are dragging and dropping e-mails from Outlook to a file server. This creates a copy of the e-mail as an .msg file (no longer tied to Exchange) on the file server along with attachments.
Jeff Darling

How are the attachments being deleted in the msg file?
Is the msg file being saved after deleting of the attachment?
ruhkus

ASKER
E-mail is drag and dropped to save a copy on the hard drive. I open the .msg file, right-click on the attachment(s), select remove attachment, confirm, then when closing the file click yes to save. The file is saved without the attachments but does not decrease in size.

I tested by saving to my local hard drive and same issue.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER CERTIFIED SOLUTION
Jeff Darling

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ruhkus

ASKER
Saving with a different name appears to work. Thanks. It makes the process a bit longer than I had hoped (when dealing with a hundred e-mails daily), but it does seem like the only option at this time.