troubleshooting Question

Lost SonicWall settings from 2 years ago, need to recreate to allow RemoteApp to work correctly

Avatar of Jim Klocksin
Jim KlocksinFlag for United States of America asked on
Remote Access* FirmwareSonicWallHardware FirewallsNetworking
11 Comments2 Solutions131 ViewsLast Modified:
I updated the firmware on my SonicWall TZ-150 this morning and lost all internet connection.  After dealing with the "barely intelligible" support staff, I was only able to regain Internet connectivity by resetting my SonicWall device back to Factory Settings.  In that process, I lost all of the "rules" and "whatever else" I had set up 2 years ago to enable my clients to access my network via RemoteApp under MS Remote Desktop Services (Win Server 2008 R2).  Since the only change I made was to my SonicWall device, I've ruled out all the other setup required to get RemoteApp to work (it's been working fine for the past 2 to 3 years....).  I'm in "no way, shape, or form, any kind of firewall or SonicWall expert (read: novice, at best) and I have no idea what I had set up 3 years ago when I first set up the entire environment.  So, I'm looking for some SonicWall expertise to help me with my SonicWall settings so I can get this remote access capability restored to my system!  I'm attaching two screens from my SonicWall setup software that may be of some help, but, even there, I'm not really sure whether this is the information needed or not.NAT PoliciesFirewall Access Rules
Jim Klocksin
Owner, Data Architects

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