We have windows 2012 DC and Windows 7 clients in our network. From last 2 weeks some of the workstations randomly gets stuck in the logoff screen. I observed, even after 17hrs, these PCs are still in the logoff screen and the wheel is spinning continuously and not moving further.
I read some forums and it was saying if log off-screen is stuck .I can hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once and this will bring the task manager. I can then select Applications tab and can end the job or can right-click on it and choose "Go to Process" to get a better idea of what's going on.
I tried this and nothing is happening. Is there a way to find why these PCs gets stuck in the logoff screen and why this is happening.
Any help would be really great. Thanks in advance