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Logoff screen and the wheel is spinning continuously and not moving further even after 17 hours
Hi
We have windows 2012 DC and Windows 7 clients in our network. From last 2 weeks some of the workstations randomly gets stuck in the logoff screen. I observed, even after 17hrs, these PCs are still in the logoff screen and the wheel is spinning continuously and not moving further.
I read some forums and it was saying if log off-screen is stuck .I can hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once and this will bring the task manager. I can then select Applications tab and can end the job or can right-click on it and choose "Go to Process" to get a better idea of what's going on.
I tried this and nothing is happening. Is there a way to find why these PCs gets stuck in the logoff screen and why this is happening.
Any help would be really great. Thanks in advance
We have windows 2012 DC and Windows 7 clients in our network. From last 2 weeks some of the workstations randomly gets stuck in the logoff screen. I observed, even after 17hrs, these PCs are still in the logoff screen and the wheel is spinning continuously and not moving further.
I read some forums and it was saying if log off-screen is stuck .I can hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once and this will bring the task manager. I can then select Applications tab and can end the job or can right-click on it and choose "Go to Process" to get a better idea of what's going on.
I tried this and nothing is happening. Is there a way to find why these PCs gets stuck in the logoff screen and why this is happening.
Any help would be really great. Thanks in advance
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CTRL + SHIFT + ESC keycombo
That pops up the Task Manager.
Applications tab. Now you can end the job or you can right-click on it and choose "Go to Process" to get a better idea of what's going on.
You can also:
| type RESMON | CPU tab
See anything in Red?
Once again you can right-click and drill down still further.
Now when you perform updates, some times you will think that your system is hung. That 3 finger salute of ctrl + shift + Esc can be a life-saver. You will probably see that Update is still running. Update can run for an eternity occasionally.
You update your system, 100%. This is not XP. Those updates will save your bacon and save you many woes.
UPDATING YOUR WIN 7
ASSURE THAT YOU RECEIVE ALL UPDATES
WIN | type WINDOWS UPDATE | ENTER |
Change settings (left-hand column) |
checkmark all four of the boxes | OK button
Approve any dialog boxes presented. Let Windows install any update features.
WIN is the key with the Microsoft flag on top.
INSTALL CRITICAL UPDATES
Check for Updates (left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)
Repeat this procedure until there are no more critical updates.
DO NOT TRUST the “Windows is up to date” in center of dialog. until you see that TWICE IN A ROW!
INSTALL IMPORTANT UPDATES
Use the “critical update” procedure until all important updates are installed.
INSTALL OPTIONAL UPDATES
Use the “critical update” procedure until all optional updates are installed.
Under Optional updates you will be presented with a list of about 34 language updates.
You can hide those updates so that aren't continually notified of those updates. When you click on 34 optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click on Hide Updates,
d) OK button.
UPDATE GOLDEN RULES
Install ALL, yes, ALL updates.
This is Win 7 and not Vista or XP (eXPired).
UPDATE IS HUNG –TAKING FOREVER
Hung is very doubtful unless you interrupted updates.
CTRL + SHIFT + ESC key combo will pop-up the Task Manager.
Lo and behold, Windows Update is still running!
You hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once.
That pops up the Task Manager.
Applications tab. Now you can end the job or you can right-click on it and choose "Go to Process" to get a better idea of what's going on.
You can also:
| type RESMON | CPU tab
See anything in Red?
Once again you can right-click and drill down still further.
Now when you perform updates, some times you will think that your system is hung. That 3 finger salute of ctrl + shift + Esc can be a life-saver. You will probably see that Update is still running. Update can run for an eternity occasionally.
You update your system, 100%. This is not XP. Those updates will save your bacon and save you many woes.
UPDATING YOUR WIN 7
ASSURE THAT YOU RECEIVE ALL UPDATES
WIN | type WINDOWS UPDATE | ENTER |
Change settings (left-hand column) |
checkmark all four of the boxes | OK button
Approve any dialog boxes presented. Let Windows install any update features.
WIN is the key with the Microsoft flag on top.
INSTALL CRITICAL UPDATES
Check for Updates (left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)
Repeat this procedure until there are no more critical updates.
DO NOT TRUST the “Windows is up to date” in center of dialog. until you see that TWICE IN A ROW!
INSTALL IMPORTANT UPDATES
Use the “critical update” procedure until all important updates are installed.
INSTALL OPTIONAL UPDATES
Use the “critical update” procedure until all optional updates are installed.
Under Optional updates you will be presented with a list of about 34 language updates.
You can hide those updates so that aren't continually notified of those updates. When you click on 34 optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click on Hide Updates,
d) OK button.
UPDATE GOLDEN RULES
Install ALL, yes, ALL updates.
This is Win 7 and not Vista or XP (eXPired).
UPDATE IS HUNG –TAKING FOREVER
Hung is very doubtful unless you interrupted updates.
CTRL + SHIFT + ESC key combo will pop-up the Task Manager.
Lo and behold, Windows Update is still running!
You hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once.
The below is the link i used and in my post i said that when i press CTRL + SHIFT + ESC , it is not bringing the task manager( nothing is happening)
https://www.sevenforums.com/installation-setup/182344-stuck-logging-out.html
Any other suggestions appreciated !
https://www.sevenforums.com/installation-setup/182344-stuck-logging-out.html
Any other suggestions appreciated !
Go to Start>Run
Type msconfig and press Enter.
Click on the Start-up tab.
Click on Disable All.
Hit Apply and then OK >> Restart your computer
Type msconfig and press Enter.
Click on the Start-up tab.
Click on Disable All.
Hit Apply and then OK >> Restart your computer
I have done a hard boot on the PC that is on the log off screen.
After the hard boot , it has logged me in successfully "
Now i clicked disable all - in MSCONFIG and restarted and it has restarted and logged in as administrator.
Will i be able to find any evidence on the event viewer as why the PC is stuck on the logoff screen.
After the hard boot , it has logged me in successfully "
Now i clicked disable all - in MSCONFIG and restarted and it has restarted and logged in as administrator.
Will i be able to find any evidence on the event viewer as why the PC is stuck on the logoff screen.
probably not
use first msconfig - with all disabled, and see if it still happens; then enable the items in groups, or 1 by 1 to find the offender
use first msconfig - with all disabled, and see if it still happens; then enable the items in groups, or 1 by 1 to find the offender
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