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lianne143
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Logoff screen and the wheel is spinning continuously and not moving further even after 17 hours

Hi
We have windows 2012 DC and Windows 7 clients in our network. From last 2 weeks some of the workstations randomly gets stuck in the logoff screen. I observed, even after 17hrs, these PCs are still in the logoff screen and the wheel is spinning continuously and not moving further.

I read some forums and it was saying if log off-screen is stuck .I can hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once and this will bring the task manager. I can then select Applications tab and can end the job or can right-click on it and choose "Go to Process" to get a better idea of what's going on.

I tried this and nothing is happening. Is there a way to find why these PCs gets stuck in the logoff screen and why this is happening.

Any help would be really great. Thanks in advance
Windows 7Active DirectoryWindows Server 2012

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nobus

8/22/2022 - Mon
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lianne143

ASKER
The below is the link  i used  and in my post i said that when i press CTRL + SHIFT + ESC , it is not bringing the task manager( nothing is happening)

https://www.sevenforums.com/installation-setup/182344-stuck-logging-out.html

Any other suggestions appreciated !
Joan Lewis

Hello,

Simply go to restore
go back to the date System was working fine and Restore it - Simple.!
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aravind anche

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lianne143

ASKER
I have done a hard boot on the PC that is on the log off screen.
After the hard boot , it has logged me in successfully " 
Now  i clicked disable all - in MSCONFIG and restarted and it has restarted  and logged in as administrator.
Will i be able to find any evidence on the event viewer as why the PC is stuck on the logoff screen.
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lianne143

ASKER
Sure , i will enable them in groups  and post you.
But this is happening randomly, some time with PC-1  and sometimes with PC-2  so on ..
Will it be a GPO causing this issue.
SOLUTION
nobus

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