Assist on BSOD stop code "System License Violation" Windows 10

Hi All Expert,

I have a user using dell windows 10 64 bits is getting it getting "Your PC ran into a problem and needs to restart. We'll restart for you. BSOD Stop Code "System License Violation", this happen when she is using browser and outlook, yesterday was fine and no windows update this two days, also with anti-virus protected.

Below are method I have tried and also fail to boot into Windows, it getting "Your PC ran into a problem and needs to restart. We'll restart for you.

- Unable to enter safe mode.
- System restore failure.
- Windows repair using usb windows 10 boot
- Start up repair

Appreciate if any expert has this experience can assist us on.

Thanks!

xchiazyxAsked: 2017-04-05

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LVL 37

masnrockCommented: 2017-04-05

We need more information: What parameters it it giving you? That will provide us some information that we can help with. And secondly, and I have to ask this.... is the license on that machine legitimate?

Here is a Microsoft article with information on the parameters for that error: https://msdn.microsoft.com/en-us/library/windows/hardware/ff559317(v=vs.85).aspx

LVL 24

RaminTechnical AdvisorCommented: 2017-04-05

Create a Restore Point.
Run a Registry fixer on your Windows and retest.

LVL 19

Edward PamiasTeam Lead RRS DeskCommented: 2017-04-05

In addition to above here is something from Microsoft Answers..

https://answers.microsoft.com/en-us/windows/forum/all/blue-screen-on-booting-systemlicenseviolation-stop/edbcb52f-298a-46dc-b64d-9a5d82890c4b

LVL 24

RaminTechnical AdvisorCommented: 2017-04-05

Are you using SSD or HDD ?

If HDD then download and install free version of CCleaner and run Registry tool to fix corrupter registry keys and check if the problem still exist.

http://www.piriform.com/ccleaner

xchiazyxAuthor Commented: 2017-04-05

Hi Sir,

It's a legitimate laptop, been using for 9 months. That is no parameters shown on the BSOD, I scan on the QR code only to get me to " Troubleshoot Blue Screen Errors" and the page is nothing much.

Thanks!

xchiazyxAuthor Commented: 2017-04-05

Hi All,

I am using HDD, I am unable to enter safe mode and how can I create a Restore Point.

Thanks!

LVL 37

masnrockCommented: 2017-04-05

Did anything change recently? Maybe a piece of hardware or a new software application?

LVL 24

RaminTechnical AdvisorCommented: 2017-04-05

It can be a Hardware problem since you tried a lot of solutions with no success.

xchiazyxAuthor Commented: 2017-04-05

Hi Sir,

I did a diagnostic test on F12 there and no hardware were failure.

No new hardware or software was added.

Thanks!

LVL 24

RaminTechnical AdvisorCommented: 2017-04-05

Try this:
go to BIOS, set the SATA configuration to IDE or AHCI, save and exit and retest.

LVL 106

JohnBusiness Consultant (Owner)Commented: 2017-04-05

Windows repair using usb windows 10 boot <-- Can you start at all this way?

Create a Windows 10 USB Media from the Media Creation Link and try installing Windows 10 this way.

https://www.microsoft.com/en-us/software-download/windows10

Click on Upgrade to Windows 10 (even if Windows 10 is running), click on the Download button, select Open (Run) but NOT Save. It is possible you may need to go to the download location and run the program - it depends on exactly what MCL does (it changes from time to time). Allow the program to run. Allow drivers to update. Then select Keep Everything.

xchiazyxAuthor Commented: 2017-04-05

Hi Sir,

Thank you for reverting back.

IDE or AHCI still same.

Can boot from my usb driver for windows 10 but the data is too precious to be reformatted.

Thanks!

LVL 19

Edward PamiasTeam Lead RRS DeskCommented: 2017-04-05

I think John said to select upgrade and keep everything.

LVL 24

RaminTechnical AdvisorCommented: 2017-04-05

there are two options:

if you want to fix it by a Repair Shop.
if you want to fix it yourself.

if the laptop is under Warranty below method is not recommended.

if you want to fix it yourself, and you have very important DATA on it then even running a CHKDSK /r can cause DATA lose.

So, detach the current HD, Obtain similar HD, clone the current HD into new HD.
Attach New HD to laptop and try John's method and make sure you select Keep Personal Files and Apps.

if it didn't fix the problem then try to install Windows fresh install to check if there is a hardware problem or a software problem.

if the problem was still there then try to check RAM modules one by one.

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LVL 106

JohnBusiness Consultant (Owner)Commented: 2017-04-05

You need to use a different computer and use the choice "Make media for a different PC" and then proceed.

LVL 94

nobusCommented: 2017-04-05

it can be abad disk drive - so test it with the proper diag first
then -if OK - run chkdsk on it : https://answers.microsoft.com/en-us/windows/forum/all/blue-screen-on-booting-systemlicenseviolation-stop/edbcb52f-298a-46dc-b64d-9a5d82890c4b

LVL 17

joinaunionCommented: 2017-04-06

What options do you have when you tap F8 or F12 while booting? Do you see a option to select F8 for advanced options?

If you see the F8 option select it the select disable automatic restart on system failure.

xchiazyxAuthor Commented: 2017-04-07

Thanks, I solved by taking out the harddisk from the laptop and use hard drive holder station to retrieve the data out and then success reformat and insert back the data and redo the whole laptop. Appreciate for all the advice and help given.