i have windows 7 installed on my surface pro, I am unable to get citrix to open any of the icon's from CITRIX XEN APP

So I long into our provider's access for our server. They are using the citrix xenapp. I click on the icon for one of the apps and it will not launch any of the apps on the pro.
Robert WrightAsked:
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yo_beeDirector of Information TechnologyCommented:
I am assuming you tried this with other machines running W7.
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Sekar ChinnakannuStaff EngineerCommented:
How yo utrying to access the app??? did the citrix receiver installed on the pro??? if not try to install the same and check. To download https://www.citrix.com/products/receiver/
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aravind ancheWindows/Vmware Commented:
1. Access the NVIDIA control panel.
2. Access the Video settings.
3. In the "How do you make color adjustments?" section, select "With NVIDIA Settings."
4. In NVIDIA settings, select the Advanced tab.
5. In the Advanced tab, set the Dynamic Range to "Full (0-255)".
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Tony JohncockLead Technical ArchitectCommented:
What have you tried?

Help us to help you. Would you take your car to a garage and say "It doesn't work. Fix it"?

Come on...help us to help you here.
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Sekar ChinnakannuStaff EngineerCommented:
Shared steps, If still more details can obejct.
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