wordpress cpanel access legcy project

hi i have inherited as wordpress site were i have the dashboard access pw and username but the ip host of the site has been getting very bad or non existant in support, and when asked for the cpanel un and log in they will not supply the information,
any suggestions on where i can go from here i have the ip for the hoster
any help would be appreciated
sydneyguyAsked:
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Terry WoodsIT GuruCommented:
Provided that your Wordpress login is an Administrator one, you should be able to install a backup plugin such as Updraft Plus that will backup the site and allow you to restore the site from a new hosting account where you have full control.

Do you have control of the domain name so that you can point it to a new website host?

Do you have any active email accounts set up on the web hosting account? If so, you'll need to ensure you manage those before terminating the old account.
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Terry WoodsIT GuruCommented:
Have you made any progress with this problem?
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