Excel File display Blank

Paul Lin
Paul Lin used Ask the Experts™
on
Sir,

I am not able to see the excel file attached to MS outlook 2010, I do copy the attachment from outlook 2010 and paste to my desktop, and then I can see the cells and contents.  When I open the attachment it is all Blank no cell and no content.    I email to myself and attach this file from my desktop to outlook, and then it is Blank again when I open it from outlook.

I try file option and advance, I am still not able to fix this BLANK problem.

Thank you,
Paul
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Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
Try opening Outlook in safe mode and see if you have the same issues.

Start -->Run--> Outlook.exe /safe

Author

Commented:
I ran outlook.exe safe mode, the problem is still unable to be resolved, open the excel attachment from outlook is still BLANK.
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
Try this, go to File, Options, Advanced, Scroll all the way to the bottom until you reach the General section and uncheck Ignore other applications that use Dynamic Data Exchange (DDE). This is the same in both Excel 2007 and 2010.
REF: http://www.doztech.net/microsoftoffice/excel-attachments-open-blank-outlook-fix/
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Author

Commented:
I check file, options, and advanced, scroll and see Dynamic Data Exchange is unchecked by default.   The problem is still exist, unable to open the excel file from outlook attachment.
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
Did you try Ramin's suggestion.... Office repair?

Author

Commented:
I did office repair, but it is still blank to open excel file on the outlook attachment.
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
I am giving this one to Ramin, unless you object.

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