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Richard KortsFlag for United States of America

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Mail Server IP address - part 2

We have a WordPress site that uses several form plugins (Contact Form 7, VFB Pro Classic) to generate forms & email the result to specific email addresses at the company

I have been asked "it would also help if you could provide me with the ip address of the mail server so we could set that IP address as save on their email server."

The web site is quality-irrigation.com. I found via Google that I could get the IP address by doing a "ping" on mail.quality-irrigation.com. The ping says "Ping request could not find host mail.quality-irrigation.com. Please check the name and try again."

That implies to me (maybe wrongly) that there is no mail server. The emails are created by WordPress Plugins.

Can someone address this?

Thanks
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Dr. Klahn

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