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windows 10 start button does not appear when pressed nor does wifi connections show

Hello I have a windows 10 laptop that when you click the start button or hit the windows key on the keyboard nothing happens, I have tried moving the task bar and that didn't help, also I can not see any wifi connection even when I am in the office I click on the wifi icon and it states not connected- Connections are available .... the icon is there with a little * beside it but the laptop will connected with a network cable, I ran anti virus and malwarebytes also created a new user and same thing under that account .... not sure what's going on any suggestions
Windows 10Wireless Networking

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8/22/2022 - Mon