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Deerek11Flag for United States of America

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windows 10 start button does not appear when pressed nor does wifi connections show

Hello I have a windows 10 laptop that when you click the start button or hit the windows key on the keyboard nothing happens, I have tried moving the task bar and that didn't help, also I can not see any wifi connection even when I am in the office I click on the wifi icon and it states not connected- Connections are available .... the icon is there with a little * beside it but the laptop will connected with a network cable, I ran anti virus and malwarebytes also created a new user and same thing under that account .... not sure what's going on any suggestions
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Ramin

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I'd try setting Windows 10 to start in Safe Mode and see what you get.  If that resolves the problem with the Windows key, start disabling items from startup, reboot, and test again.
I ...  also created a new user and same thing under that account

A Repair Install will not fix a damaged profile (and it possibly may not be damaged). I agree with the Repair Install step above - I have done this lots of times.

If that fails, backup and install Windows fresh.
Do you have all the latest Windows patches installed?
I had the same issue and it was fixed by  one of them
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Ramin

I'm glad I could help, and Thanks.