Windows 8 fails on setup?

Ryan Matilda
Ryan Matilda used Ask the Experts™
on
I've tried many times to update to 8.1 but it fails on setting up every time and reverts back. Not computer savy. Help.
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Top Expert 2013

Commented:
try uninstalling the latest update - then install a couple updates manually
Distinguished Expert 2018

Commented:
So you are on windows 8 and run the upgrade to 8.1 while you are logged on to windows, right?
Have you considered to install 8.1 clean?

Author

Commented:
What do you mean by clean
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Author

Commented:
Yes on Windows 8
Distinguished Expert 2018
Commented:
You can download the win8.1 iso file and use it to create a bootable USB stick, boot from that stick and install 8.1 clean, without keeping files, settings or programs.

Author

Commented:
OK I'll try that thanks

Author

Commented:
? Do you have to use a USB or can I use a SD card
Distinguished Expert 2018

Commented:
Needs to be USB. You could also just download the ISO file, double click it (so it gets mounted to a drive letter, just like a local DVD drive) and start setup from there. Setup will offer to do a clean installation ("keep nothing"). Please be aware that you need to backup your data if you'd like to keep it.

Author

Commented:
Great thanks I'll try that
Distinguished Expert 2018

Commented:
Ryan, how did it go? Please return.
Distinguished Expert 2018

Commented:
No doubt that a clean installation would work.

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