Avatar of Matt Hentrich
Matt Hentrich
 asked on

Citrix XenDesktop environment needs print drivers updated daily

Got a new Citrix 7.9 PVS environment up and running with random pooled VMs.  Everything works great, and we set up GPOs so that users could install their own printers, and all of that works swell the first time.  The user logs in, adds their network printer (on a print server), prints all day, happy times.

Then, the next morning (or after they log off/back on), their printer is still mapped but it shows 'Printer: Needs new driver'.  If you choose update driver, it will go through the driver install again (pulling from the Print Server), but it doesn't solve the problem.  What does solve the problem is to remove and add the printer again.  Then, again, happy times until the user logs off and back on.

What's the deal?  My gut is telling me that the drivers are being stored somewhere on the OS drive for the remainder of the session, then the user logs off and the VM is recycled so the driver is no longer there during their next session.  But if that's the case, does that mean I have to pre-install every driver that a user might ever use on the master image?

Thanks!
Matt
Citrix* PVS* DriversPrinters and ScannersVirtualization

Avatar of undefined
Last Comment
Matt Hentrich

8/22/2022 - Mon
REIT

Just out of interest, why do you let your users setup their own printers??

Normally in my customers environments we only allow auto create printers with UPD enabled. Also I normally install the printer vendors supported printer driver and then map the printers required to their users via a Session Printer Policy.
Matt Hentrich

ASKER
We have our reasons for doing it this way.  So, anyone have any ideas for solving the problem I described?
ASKER CERTIFIED SOLUTION
Matt Hentrich

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Matt Hentrich

ASKER
I figured the solution out through testing.
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy