How to remove small image showing over folder Icons

Steve Moland
Steve Moland used Ask the Experts™
on
I'm running Windows 7 Pro 64 bit on a new Dell laptop. Attached is a picture of where my problem appears

The problem is a small image appears over the icons for Folders. This little image appeared sometime in the last month and I've been too busy to worry about until now.

I've tried many suggested solutions which mostly boil down to right clicking on the icon, selecting Properties, then customize and changing the icon. That works to change Icons for folders BUT not the little image sitting on top of the icon.

Here is what I believe happened.

A month and a half ago my licensed copy of Adobe 8 stop working and I could not create a PDF file from within any software. Uninstalling/reinstalling Adobe 8 would not fix the issue.

In a panic I purchased SODA PDF 9 Pro Edition so I could get some work out the door.
Sometime in the last month I touched something that caused the white "S" in the Red circle which appears on top of the folder Icons. I think it might have been a file extension associating thing but I don't remember.

SODA had an annoying feature I could not live with so I bit the bullet and bought an older PC based copy of Adobe 9, it installed perfectly and works fine.

I uninstalled SODA but the Icon problem didn't disappear.  I'm assuming SODA was somehow involved.

Steve in NH
Icon-issues.jpg
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Shaun VermaakTechnical Specialist
Awarded 2017
Distinguished Expert 2018
Commented:
Enable showing of hidden/system files and delete the desktop.ini file withing each folder
icon2.jpg

Author

Commented:
No joy Shaun. I deleted a number of desktop.ini files. closed folders, went back in, got out, Even tried rebooting.
RaminTechnical Advisor
Commented:
Did you run any Antivirus Program to scan your system ?
if not run Malwarebytes free version:
https://www.malwarebytes.com/

or Panda free:
http://download.cnet.com/Panda-Free-Antivirus/3000-2239_4-10914099.html
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Shaun VermaakTechnical Specialist
Awarded 2017
Distinguished Expert 2018

Commented:
Rename REG_SZ 3 under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Icons and test please

Author

Commented:
Shaun,

Downloaded Malwarebytes and did a scan which found 27 items pertaining to files for driver updates. I'd used them to get some drivers for another PC and elected to quarantine them.

I used that SevenForums link, which I used yesterday, BUT didn't notice the step 11 for 64 bit windows yesterday. Did it all again [mostly verifying yesterdays changes] and still no no joy.

BTW, "Shell Icons" and REG_SZ 3 items did not exist yesterday and I added both yesterday and again under the Wow6432Node today.

Not sure what you mean by "Rename". do you mean rename "3" to some other number or rename "Shell Icons"
RaminTechnical Advisor

Commented:
Run Malwarebytes one more time to make sure there is no more problem.

Now try to download and run CCleaner free version, select Registry and then Scan for Issues, then Fix the problems.

http://www.piriform.com/ccleaner
Well I found the answer to my question and it turns out it's not a problem, except for my having occupied the valuable time of you kind folks. I apologize for not picking up on the source of mysterious Red circle with the "S" in it.

I tried all the suggestions and nothing changed so I thought I'd try to refine my time line of when I installed SODA and Adobe 9. When I went to Control panel and the Uninstall or Change programs, I noticed the Red Circle with the "S" next to a software application.

It turns out that I'd also installed Dell's premium version of their Backup and Recovery software which is developed and Branded by SOFTTHINKS. It never bubbled up to me that the day I noticed my "problem" it was also the day I'd gotten around to formally defining all the folders on my system that I wanted backup up automatically. And all folders so included have the Softthinks logo superimposed over them.

Thanks again for attempting to help.
Steve
RaminTechnical Advisor

Commented:
Thanks for feedback,
Shaun VermaakTechnical Specialist
Awarded 2017
Distinguished Expert 2018

Commented:
Glad we could help.

@OP, Experts and future visitors:
Please remember to endorse my, or any other expert's comments that you found helpful by clicking on the "Thumb's Up" button

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RaminTechnical Advisor

Commented:
Thanks,

Author

Commented:
Thanks for letting me know about the protocol here of the thumbs up. I've been a member for almost 15 years and was always deep into dealing with a issue when here and never picked up on the Thumbs up.

I've been in both Finance and IT for just shy of 50 years and other than some very tight language or hardware forums, EE has been a goto place for solutions. Most of the time I'd find the answers in already asked questions.

Even THIS time when the suggestion didn't solve my dilemma directly, you were all helpful because you helped me THINK OUT what the path was that caused my issue.

I can't count the times that in the process of explaining a problem to a peer or a person I believe is more knowledge than myself, I say or think of something that I'd missed. You guys were my sounding board. Thanks again.

Author

Commented:
It turns out I found the solution which was not a fix I thought I needed,  but in my figuring out I didn't actually have a problem once Shaun and Ramin pointed me to some very possible problem areas which were checked on and eliminated.

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