DonKwizote
asked on
DNS problems and now some PC can't connect to \\servername
Hello Everyone,
We had some DNS issues in our company today. The problems are mostly resolved.
Some PC's CAN connect to \\servername but other PC's CANNOT. Those PC's that cannot are able to connect to \\ipaddress of the server.
So classic DNS problem, right?
The PC's that cannot connect to \\servername see an empty window when \\servername opens
But \\ipadress of the server opens all the shares fine.
I have flushed the dns cache (ipconfig /flushdns) but no success. Does anyone have any advise for me?
We had some DNS issues in our company today. The problems are mostly resolved.
Some PC's CAN connect to \\servername but other PC's CANNOT. Those PC's that cannot are able to connect to \\ipaddress of the server.
So classic DNS problem, right?
The PC's that cannot connect to \\servername see an empty window when \\servername opens
But \\ipadress of the server opens all the shares fine.
I have flushed the dns cache (ipconfig /flushdns) but no success. Does anyone have any advise for me?
did you release and renew the IP addresses? I assume you are DHCP.
Oldest tip in the book, firstly reboot the machines that have the problem.
Cheers
Cheers
ASKER
Thanks. I've done both of those. Several times.
Are all the PC's having the same issue?
Did you do an IPconfig /all and make sure all the DNS entries are correct?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
What happens when you try to ping the host name (server name) from those machines in question? Do you get host not found?
If you get a ping reply then it's not a DNS issue. If you don't get a ping reply then you should get a host not found error and it's DNS related.
If you get a ping reply then it's not a DNS issue. If you don't get a ping reply then you should get a host not found error and it's DNS related.
ASKER
I can ping the host name fine but I cannot browse the \\hostname or \\servername.
I remember reading something about adding a server name and its ip address to the lmhosts file on a PC.
I will give that a try.
I remember reading something about adding a server name and its ip address to the lmhosts file on a PC.
I will give that a try.
I would add the ip and hostname to the hosts file. Under c:\windows\system32\driver s\etc
If pinging the servername just fine it is cached credentials (most probably) did you check?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks everyone for your replies. I don't think the problem is PC-specific. Some users can browse \\servername when they login to the same the PC that other users can't access \\servername on. That would imply permissions. The users who cannot open \\servername just see a blank window and see all the shares fine when they use \\ipaddress of the server
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks Gents!