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Pasword self service reset in Azure

Last Modified: 2018-01-18
Hi Experts

My client is currently running a hybrid organization Azure- OnPrem , and they are interconnected via Express Route.

They want to setup self-service password reset, and the process is pretty straightforward, however we need to present the client, how Azure password reset works, and all steps involved, either in a power point presentation or Visio.

I am engaging you, to answer following questions.

Define the process of self service password reset In Azure? I meant, when since the user go to browser, and enter  https://passwordreset.microsoftonline.com

How many steps are involved from a user prospective and in background? Please, elaborate each answer

What is the flow of changing password from  https://passwordreset.microsoftonline.com ?

I am not looking for articles in how to setup password write back in Azure, and define the security questions or authentication methods. Please, provide as much details as you can, and not a simple copy paste from Azure docs

Thanks in advance
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David Johnson, CDSimple Geek from the '70s
Distinguished Expert 2019

once you set it up the number of steps vary according to your setup. The basics start once the user has entered their account name and solved the captcha. Then the site checks to ensure that the users account is setup for password reset, if not the user has the option of contacting the administrator the admin will receive an email not enabled. If enabled then the # of steps depend upon your settings. Try it and set things up, adjust as desired
Jerry SeinfieldSystems Engineer


Thanks David,

Can you please provide all additional steps as per your experience?
Distinguished Expert 2019
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Jerry SeinfieldSystems Engineer


thanks Mahes,

the link video.ch9.ms/sessions/teched/eu/2014/CDP-B312.pptx is broken

By Any chances, can you please upload the PPT file to this post?
Distinguished Expert 2019

The link is working and am still able to download PPT

Check from your end if any issue with IE, download is not blocked etc, else download it from Google Chrome browser
David Johnson, CDSimple Geek from the '70s
Distinguished Expert 2019

Here is the link again and it works on all browsers that I've tried
PowerPoint http://video.ch9.ms/sessions/teched/eu/2014/CDP-B312.pptx 
Video https://channel9.msdn.com/Events/TechEd/Europe/2014/CDP-B312

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