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iphone 7 internal storage not showing up on laptop

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Last Modified: 2017-11-11
I am trying to transfer some photos off my iphone 7. I have plugged my iphone in and it registers and i click trust. I then click into my device and internal storage comes up saying 3.86GB free of 29.5. I click into it and its empty?? i cant get any folders up or see any photos/videos. Any suggestions please?

Thankyou!
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Commented:
You should have installed iTunes. Update iTunes to the newest version will fix your problem.

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