troubleshooting Question

iphone 7 internal storage not showing up on laptop

Avatar of Karra Nicholson
Karra Nicholson asked on
StorageiPhoneImages and Photos
4 Comments3 Solutions182 ViewsLast Modified:
I am trying to transfer some photos off my iphone 7. I have plugged my iphone in and it registers and i click trust. I then click into my device and internal storage comes up saying 3.86GB free of 29.5. I click into it and its empty?? i cant get any folders up or see any photos/videos. Any suggestions please?

Thankyou!
ASKER CERTIFIED SOLUTION
RaminTechnical Advisor

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