How to connect Time Capsule to Time Machine?

curiouswebster
curiouswebster used Ask the Experts™
on
I bought a USB converter so I could have one with male on both end. I plugged in my Time Capsule both the to wall outlet and my MacBook El Capitan. I was expecting Time Machine to open, but even Finder never acknowledged the device.

What do I need to do?

Thanks
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RaminTechnical Advisor

Commented:
Please try to connect the external devices directly to your Mac USB port and Retest.

Useful link:
https://support.apple.com/en-us/HT201250
curiouswebsterSoftware Engineer

Author

Commented:
I did indeed connect the USB cable to my PC...
RaminTechnical Advisor

Commented:
you connected the USB to your PC and nothing happened, is that correct ?
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curiouswebsterSoftware Engineer

Author

Commented:
yes.
RaminTechnical Advisor

Commented:
Does your PC recognize any other USB device (like a flash drive ) ?
curiouswebsterSoftware Engineer

Author

Commented:
Yes, like hard drives and I just tested it with a Flash Drive and it worked.
RaminTechnical Advisor

Commented:
If you have many devices connected to your Mac, Disconnect all USB devices except the device you’re testing, an Apple keyboard, and an Apple mouse. Make sure that the device is connected directly to the computer, and that any hubs or extension cables are disconnected. If you can use the device now, the problem may be with one of the other USB devices or hubs you had connected to your computer. Try reconnecting them, one by one, to your computer. When you find the device causing the problem.
curiouswebsterSoftware Engineer

Author

Commented:
I unplugged everything and tried with Time Machine in both USB ports with no luck. Finder never sees them...
RaminTechnical Advisor

Commented:
Verify that the device appears in System Information:

Choose Apple menu > About This Mac. In the window that appears, click Overview, then click the System Report button to open System Information.

In the window that appears, see if the USB device is listed below Hardware in the list on the left. If the device appears but does not work, review the device’s documentation for further troubleshooting steps.
curiouswebsterSoftware Engineer

Author

Commented:
this is all i see..


USB 2.0 Bus:

  Host Controller Driver:      AppleUSBEHCIPCI
  PCI Device ID:      0x1c2d
  PCI Revision ID:      0x0005
  PCI Vendor ID:      0x8086

FaceTime HD Camera (Built-in):

  Product ID:      0x8509
  Vendor ID:      0x05ac  (Apple Inc.)
  Version:      5.16
  Serial Number:      CC2C1W00YEDGFKL0
  Speed:      Up to 480 Mb/sec
  Manufacturer:      Apple Inc.
  Location ID:      0xfa200000 / 1
  Current Available (mA):      1000
  Current Required (mA):      500
  Extra Operating Current (mA):      0
  Built-In:      Yes

Hub:

  Product ID:      0x2513
  Vendor ID:      0x0424  (SMSC)
  Version:      b.b3
  Speed:      Up to 480 Mb/sec
  Location ID:      0xfa100000 / 2
  Current Available (mA):      1000
  Current Required (mA):      2
  Extra Operating Current (mA):      0
  Built-In:      Yes

Apple Internal Keyboard / Trackpad:

  Product ID:      0x0252
  Vendor ID:      0x05ac  (Apple Inc.)
  Version:      1.18
  Speed:      Up to 12 Mb/sec
  Manufacturer:      Apple Inc.
  Location ID:      0xfa120000 / 4
  Current Available (mA):      1000
  Current Required (mA):      40
  Extra Operating Current (mA):      0
  Built-In:      Yes

BRCM2070 Hub:

  Product ID:      0x4500
  Vendor ID:      0x0a5c  (Broadcom Corp.)
  Version:      1.00
  Speed:      Up to 12 Mb/sec
  Manufacturer:      Apple Inc.
  Location ID:      0xfa110000 / 3
  Current Available (mA):      1000
  Current Required (mA):      94
  Extra Operating Current (mA):      0
  Built-In:      Yes

Bluetooth USB Host Controller:

  Product ID:      0x821a
  Vendor ID:      0x05ac  (Apple Inc.)
  Version:      0.42
  Speed:      Up to 12 Mb/sec
  Manufacturer:      Apple Inc.
  Location ID:      0xfa113000 / 6
  Current Available (mA):      1000
  Current Required (mA):      0
  Extra Operating Current (mA):      0
  Built-In:      Yes
RaminTechnical Advisor

Commented:
Are you using Apple standard Genuine USB cable ?
Restart your Mac and try again.
curiouswebsterSoftware Engineer

Author

Commented:
No, this in not genuine Apple and it does have a converter I purchased to make it male on both ends. I guess I could take it to Apple OR just sell it.

I can make a different question about wiping the disk. But if I can not se the disk, I suppose it would be difficult to wipe it...

Thoughts?
Technical Advisor
Commented:
Apple products are very sensitive about their brand and products, if you use a genuine Apple cable you probably will be able to connect it to your PC and system will recognize it.
curiouswebsterSoftware Engineer

Author

Commented:
thanks
RaminTechnical Advisor

Commented:
I'm glad I could help, Thanks.

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