<div>
I did all the steps you mentioned (identical to the one on your link, the &quot;long way&quot;), but it didn't work out. Notice how on the screen above, the password has changed as I wanted it to, but when I log in it still doesn't accept my credentials. In the user_pass row, it gives another password, is this important?<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2017/04_w15/1155695/Screen-Shot-2017-04-09-at-9.47.19-AM.jpg" target="_blank" title="Screen-Shot-2017-04-09-at-9.47.19-AM.jpg (77 KB)"><img alt="Screen-Shot-2017-04-09-at-9.47.19-AM.jpg" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2017/04_w15/800_1155695/Screen-Shot-2017-04-09-at-9.47.19-AM.jpg" /></a>
</div>


Screen-Shot-2017-04-09-at-9.47.19-AM.jpg

<div>
I just went to the help desk of my hosting account and they resolved the problem for me. The comments above didn't work out for me, I don't know why...
</div>


<div>
I used this method frequently with no issue... Strange. Did you select MD5 in the function column? You must encrypt the password with this method. Your type the password in a clear text, select the MD5 function and Save or Go. Must work!
</div>


<div>
Yes, I selected MD5. I did everything you said. Anyway, I'll award both of you.
</div>


<div>
<div class="content wysiwyg-content">
I forgot my username and password to login to my WordPress site. I have access, however, to its cPanel files. Can this help me to retrieve my credentials?
</div>
</div>


I forgot my username and password to login to my WordPress site. I have access, however, to its cPanel files. Can this help me to retrieve my credentials?

How do I recover my WordPress credentials?

CPanel

WordPress is a free and open-source content management system (CMS) based on PHP and MySQL for creating websites and blogs. Features include a plugin architecture, a template system and strong management, customization and search systems; through its dynamic presentation of content, webmasters have the flexibility to create websites easily.