Windows 10 crashes when searching for file content

Éric Moreau
Éric Moreau used Ask the Experts™
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In Windows Explorer, when searching for file content in some folders, Explorer crashes and I see this in my event viewer:

Faulting application name: explorer.exe, version: 10.0.14393.953, time stamp: 0x58ba5aa4
Faulting module name: MSVCR80.dll, version: 8.0.50727.9268, time stamp: 0x573d27a0
Exception code: 0xc000000d
Fault offset: 0x000000000001df0d
Faulting process id: 0xfc0
Faulting application start time: 0x01d2b141ef731f2b
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9268_none_88e0de612fadfb38\MSVCR80.dll
Report Id: 7cb9d92b-957b-4000-8a84-7819627b8ce5
Faulting package full name: 
Faulting package-relative application ID: 

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Any ideas?
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RaminTechnical Advisor

Commented:
Run this command in Dos prompt:
SFC /scannow

if found no error then:

Then Check your HDD with this Command:
 CHKDSK /r

if didn't find any error then :

You can do a Windows 10  Repair Install with an In-place Upgrade to fix that problem.
 
Disable your Antivirus.

 You will not lose any data files or Apps if you follow the Instructions.
   Go to the Windows 10 Media Creation Tool from this link:

https://www.microsoft.com/en-us/software-download/windows10
   
Click on download tools, save it on desktop,  then run it as Administrator, accept license agreement, then Choose Upgrade This PC Now, let Windows to Update drivers. make sure that Keep Personal Files and Apps  is Selected  

and let the Windows do the rest.

Enable your Antivirus.

 If this does not work, then a full reinstall is required.
Éric MoreauSenior .Net Consultant
Top Expert 2016

Author

Commented:
SFC was already done.

CHKDSK just ran without fixing the issue.

full repair: would like to postpone for now.

The strange thing is that for some folders, search is working for some folders and not some others. It may be related to long paths!
RaminTechnical Advisor

Commented:
It is up to you, you can do it whenever you like without loosing any programs or Apps.

Anyway, Microsoft Visual C++ 2005 SP1 Package is corrupted on your system.

Make sure you are connected to Internet and try this Command as administrator:
DISM.exe /Online /Cleanup-image /Restorehealth
It may take several minutes to be completed.

If it didn't solve the case then a Windows 10  Repair Install with an In-place Upgrade is my suggestion to fix the problem.
Senior .Net Consultant
Top Expert 2016
Commented:
I found the answer to my problem. I have added the folder to the indexed locations (in indexing options) and it is now searching correctly

Thanks anyway
Éric MoreauSenior .Net Consultant
Top Expert 2016

Author

Commented:
found my own solution

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