troubleshooting Question

Google photos won't transfer

Avatar of camtz
camtzFlag for United States of America asked on
Cell PhonesGoogle
3 Comments1 Solution202 ViewsLast Modified:
Hi, I connected my Samsung 6 phone to my Windows laptop so I could transfer the pictures to my laptop.  It opened my Google photo app on my desktop and I got a message on the phone that said;
"MTP application is not responding.  Do you want to close it?"
I restarted my computer but nothing change.  How can I get this to work? Thanks
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RaminTechnical Advisor

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