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Event 1040, MSExchange ActiveSync

TLive Support
Last Modified: 2017-12-01
Hi All,

I am getting this error on Exchange2016 event veiwer:
The average of the most recent heartbeat intervals [523] for request [Ping] used by clients is less than or equal to [540].
Make sure that your firewall configuration is set to work correctly with Exchange ActiveSync and direct push technology. Specifically, make sure that your firewall is configured so that requests to Exchange ActiveSync do not expire before they have the opportunity to be processed.

How to check and fix it?
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Experts Exchange > Questions > MSExchangeIS 9646 client type MoMT exceeded the maximum of 32 objects of type Session on Exchange 2016
MSExchangeIS 9646 client type MoMT exceeded the maximum of 32 objects of type Session on Exchange 2016
Posted on 2017-04-10
Last Modified: 2017-04-10
Error 99646
Mapi session /o=Exchange dapm/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=f4e7b4c8178b43a6935dab3f3885db84-Ram with client type MoMT exceeded the maximum of 32 objects of type Session.

This users having 17 Shared Mail box.
Even i have applied This ThrottlingPolicy :
New-ThrottlingPolicy -Name EWSMailboxes -EwsMaxConcurrency 100 -EwsMaxBurst 600000 -EwsRechargeRate 1800000 -EwsCutoffBalance 6000000 -EwsMaxSubscriptions 10000
-DiscoveryMaxPreviewSearchMailboxes 5000 -DiscoveryPreviewSearchResultsPageSize 200        

New-ThrottlingPolicy -Name EASMailboxes  -EasMaxConcurrency 30 -EasMaxBurst Unlimited -EasRechargeRate Unlimited -EasCutoffBalance Unlimited -EasMaxDevices 30 -EasMaxDeviceDeletesPerMonth Unlimited -EasMaxInactivityForDeviceCleanup Unlimited

But Still user's outlook keep disconnecting.

is there any other solution?
Seth SimmonsLead Systems Administrator

No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Amit (https:#a42086613)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

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