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reported error - unable to download or receive emails on my laptop

fiona quan
fiona quan asked
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Last Modified: 2017-05-14
I can receive and send emails from my phone on my BT account but it will not do so on my laptop.
The following message comes up:
"Your POP3 server is providing inconsistent info.  The number of messages returned by the STAT command does not match number of items returned by the UDL or LIST commands.
Contact your POP3 or internet service provider."

I have contact BT and they said it is not them!
please could you advise.
thanks
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Shaun VermaakSenior Consultant
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JohnBusiness Consultant (Owner)
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We have answered your question. Can you please follow up and close?  Thank you.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Question was properly answered here.

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