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Outlook now showing all emails on Office365 portal

I have a users that his outlook stops showing email until 2015 but when he logs into login.microsoftonline.com it has all of them. How can I get his Outlook to display it all?
OutlookMicrosoft 365

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Colin_UK

8/22/2022 - Mon
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Colin_UK

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IT_Fanatic

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Thank you
Colin_UK

Wow that was fast, you're very welcome.
Colin
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