feck1
asked on
Laptop Error code Oxc0000185.
Customer sent me the following .......
My laptop won't start. Coming up saying:"a required device isn't connected or can't be assessed.
Error code Oxc0000185.
It says use the recovery tools on installation media. It cuts off then
My laptop won't start. Coming up saying:"a required device isn't connected or can't be assessed.
Error code Oxc0000185.
It says use the recovery tools on installation media. It cuts off then
Try a system restore from a previous date.
ASKER
Does it sound like HW or SW?
It could be something corrupt. No way to know until the do a system restore. Reboot hit F8 go to safe mode and see if you can get in a do a system restore or just select the last know good configuration.
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According to Microsoft it could be something corrupt and a system restore should fix it.
Sounds like a Hard Disk Problem.
Do you have the recovery media? Microsoft recommends doing recovery with the disks.
Corruption also can be the cause of Hard disk or Bad Boot Partition .
I'm also agree with Recovery Media.
I'm also agree with Recovery Media.
What is your laptop model ?
if you have any bootable Hardware diagnostic CD/DVD to check the Hard Disk and RAM it is the best time to use it.
if you have any bootable Hardware diagnostic CD/DVD to check the Hard Disk and RAM it is the best time to use it.
was there any device removed, or replaced? internal or external ?
@Feck1 what was the issue?